Edoardo Morera
**** ***** ********* **, ***** ***8; Orlando, FL 32835
Telephone: 484-***-****; Email: *********@*****.***
CAREER OBJECTIVE
To obtain an entry level position in the Marketing and Sales field while utilizing my skills, experience and education with room for advancement.
SKILLS
• Bilingual: Spanish/English • Interpersonal communication • Interviewing and research
• Creative • Collaborative team player • Customer focused
• Able to handle multiple tasks • Good sense of humor • Deadline oriented
COMPUTER SKILLS
• MS Excel • MS Power Point • Photoshop
• MS Publisher • Social Media • MS Word
EDUCATION
International Academy of Design & Technology – August 2011 Orlando, FL
Bachelor of Science: Marketing and Advertising
EXPERIENCE
January – April 2011 Sales Coordinator; Brightside Print and Design - Internship London, UK -Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase our product or services
-Answer telephone calls from potential customers who have been solicited through advertisements
-Obtain customer information such as name, address, and enter orders into database
-Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations
-Explain products or services and prices, and answer questions from customers
January – April 2011 Marketing & Event Coordinator; Uniqueworld - Internship London, UK
-Global Venue Finding & Proposal writing within the 5 Star Hotel Environment
-Brochure Mailings via Word mail merge and Researching new markets
-E-marketing & Newsletters (Sent to prospective clients & DMC Members)
-Diary Management of the Sales Manager’s presentation for Events Presentations
-Attend Tradeshows and low scale evening networking events
-Communicating with editors at industry magazines, and writing and e-mailing blog press releases
-Develop the PowerPoint presentation to be used by the Commercial Director in Sales pitches
-Provide constant updates on www.uniqueworld.eu to social networking (including twitter & facebook)
2008- Current Front Desk, Agent, Trainer; Starwood Hotels and Resorts Orlando, Fl
-Welcoming guests and providing efficient service, creating memorable experiences by making emotional connections with all guests
-Have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out.
-Assist guest with any issues they face during their stay
-Promote and provide outstanding recognition and benefits to all of our Starwood Preferred Guests
References - Available upon request