RN,BSN, MBA (Healthcare Management)
Resume:
Donna E. Rapien
Lebanon, Ohio 45036
513-***-**** cell ********@*****.***
OBJECTIVE
Seeking an opportunity to obtain a Healthcare Management position
EDUCATION
University of Findlay-MBA Health Care Management
University of Cincinnati-BSN
Christ Hospital School of Nursing-RN
EXPERIENCE
Rehabcare (Kindred Healthcare) Community Relations Coordinator
May 2, 2011-current
Conducts patient assessments to identify patients for potential admission to Mercy Health Fairfield Hospital Acute Inpatient Rehab Unit. Designs and manages the marketing strategies for community referral sources. Obtains authorization for admission from Managed Care Organizations. Conducts tours of unit and meets with patients and families to explain MFH ARU services. Increased market growth within territory 25% since hire.
Kindred Hospital LTAC (Kindred Healthcare) Clinical Liaison/RN Sales and Marketing
2009-2011
Conducts patient assessments to identify patients for potential admissions. Responsible for managing the referrals and admissions through assigned territories-Miami Valley Hospital, Atrium Medical Center, Upper Valley Hospital, Springfield Regional Medical Center and University of Cincinnati Hospital. Design and manage marketing strategies within territory. Increased market growth within territory 17% since hire.
Mercy Anderson Hospital Staff RN, BSN
2008 – 2009
Remote Telemetry and Women’s Health Unit. Responsibilities include management of patient admission, nursing care and discharge planning of acute critical care patients and surgical patients. Use of medication safety infusion system and computerized bar-coded medications with electronic medication administration records.
Hospira Worldwide, Inc. Medication Management Systems Specialist
2006- 2008
Responsibilities include sales of Infusion Therapy device delivery systems including medication safety software. Infusion therapy specialist for 4 Account Managers using a team sales approach. Key clients include Materials Management, Nursing, Anesthesia, Risk Management, Information Technology, Clinical Engineering and Pharmacy. Establish strong business relationships, influence decision makers, monitor and assess the competitive market, achieve territory sales goals and manage territory expenses. Provide education and implementation of devices sold. National Sales Circle of Excellence winner 2007 and voted Class President of 6-week Sales School 2006. Circle of Excellence Award trip 2007.
Alaris Medical Products/Cardinal Health Clinical Consultant
2004-2006
Responsibilities include implementation and training of nurses for medication safety systems. Strong ability to negotiate with hospital Corporate Officers and Nursing Managers regarding education plan and implementation process. Offer technical support, clinical expertise and guidance with emphasis towards best practices. Superior customer service with high impact towards achieving key results. Assessment of clinical hospital needs and fluid delivery analysis. Compiling and presenting clinical data. Support evaluation process and pre-sale activities.
Innovex/McNeil Pharmaceutical Sales Representative
2003-2004
Management of East Cincinnati territory. Responsible for sales of Tylenol, Motrin
and Flexeril to Primary Care Physicians, Neurologists, Rheumatologists, Emergency
Physicians and Orthopedic Physicians. Cold sells calls and offering of drug samples.
Health Care Solutions Account Executive
2002-2003
Responsible for management of Cincinnati territory. Health Care sales to Primary Care
Physicians, Pediatricians, Pulmonologists and Hospitals. Presentations and cold sells calls. Selling durable medical equipment, oxygen, respiratory meds, enteral nutrition and infusion.
Innovex/GlaxoSmithKline Respiratory Care Associate
2002
Presenting asthma management program to Primary Care Physicians and Pediatricians
offices. Responsible for cold sells calls to obtain a site agreement. Provide support
services to Pharmaceutical Representatives.
Nursefinders, American Nursing Care and Star Med RN, BSN
1999-2004 Tri-Health, Health Alliance and Mercy Health Partners
RN relief staffing in Critical Care areas including ICU, ER and Telemetry. Responsibilities include: triage, fast track and acute care of ER patients. Skilled in IV therapy, venipuncture, and respiratory care. Problem resolution of patient complaints and supervision of patient care given, securing excellence in services. Preceptor of new employees and delegated tasks to emergency room technicians and other non-licensed personnel.
Christ Hospital Emergency Department RN, BSN, Relief Charge Nurse
1985-1999
Management of urgent, non-urgent and emergent patients. Preceptor of new
employees, student nurses, EMT’s and paramedics. Problem resolution of complaints,
scheduling crisis and supervision of employee and patient care. Participated in re-engineering of new ER department and QA of orthopedic patients. In-service coordinator and group presentation of in-services.
Alliance Home Health Services RN Case Manager
1998
Admission of patients to home health care and managing physical therapy, occupational
therapy, speech therapy, social service, mental health services and home health aides. Collaborate with Managed Care Organizations.
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