Admin support/ English - French - Arabic /translation
Resume:
Houria CHEMAM
Rockville, MD 20850
Maryland
Email Address:************@*****.***
Career Objective
I am interested in a challenging position that offers additional opportunities for advancement and the ability to use my rich skills, a position where I can progress and discover a new working environment.
Key Skills
Fluent in English, French, Arabic, (written and spoken), German A2, translation skills
06 years experience in a multicultural environment namely in International organizations &
Oil Companies (Sonatrach-BP- Statoil)
Strong organisational skills: able to organise my own work independently
Strong interpersonal skills: able to work in a team across regions and trans-cultural sensitivity. Sensitivity to confidential matters
Highly Computer literate, excellent communication skills.
Good liaison commands with partners, contractors and public organisations
Qualifications and Training
University of Algiers, Institute of translation, BA equivalent of (License) in translation
Business Administration Certificate, Hemsley Fraser institute London in the UK, Oct 2004 to
Feb 2005
Corporate Communication « Le Responsable de la Communication »- Cegos, Paris
Oct.2005 - Jan 2006
Intensive Interpreting &Intensive English: Herriot Watt University Edinburgh, Scotland
(21 Days)
Assistant to Project Manager, cegos, Paris (01 week)
Production Sharing Agreement, Norway (04 days training)
Share point administrator (several training on teamsite, intranet) Norway
Computer literate: key board and technical skills, SAP, Access, Word Excel, power point,
MS Project.
Work Experience
World Bank Algiers office since March 2011 up to date
Programme Assistant
Perform full range of office support work which entails the following :
• Administration: Serve as resource person for internal and external queries regarding country operations and draft routine correspondence
• Human Resources: Focal point for HR duties within the unit (update staff plan, prepare consultant request and payment
• Resource Management: Process accounting and administrative transactions in coordination with the resource management in Rabat and Washington DC ,Petty Cash custodian, monitor and handle overdue service payments to vendors
• Prepare Media Monitoring Customized Report about Algeria and coordinate communication duties
• Events organizer: programming missions, planning & organizing country team meeting, seminars and logistics.
UK Embassy in Algiers January 2010 up to date
Trade and investment Officer
• To manage meeting programme and logistical arrangements for VIP visitors, trade missions to Algeria with the authorities, public companies and private sector
• Interpreting during meetings and press conference for government officials /VIP visits to Algeria
• Reviewing newspapers for articles on economic or commercial issues and provide reports translated into English
• Keep contact on CRM (Customer Relationship Management data base( and other data basis up to date and maintaining a good filing system
• Writing reports as well as arranging for the publication of business opportunities on the web site
Statoil, Norwegian Oil Company, June 2006- October 2009
Project Coordinator: June 2006-2008
I was hired to join a Norwegian expatriate project team (03 members) to contribute in the development of a Health, Safety & Environment (HSE) training Programme for the benefit of Sonatrach employees. My role as a local engaged staff is to be in charge of the administration and the communication responsibilities.
Achievement: The project was delivered to Sonatrach within the timeframe and was inaugurated by the Energy Minister and CEO of Sonatrach.
Responsibilities
• In charge of the communication development plan, the country news letter, update of the internal web site
• Ensure Administrative responsibilities internally and in relation with the authorities, public organisations, banks…
• Establishing agreements and contracts with service providers, placing orders for suppliers and services and tracking progress and results
• Responsible for the management of the information asset (contracts reports, correspondences…)
• Build up a network of public organisations involved in oil and gas activity and safety, environment
• Promoting internal communication through production of a monthly activity report
• Arranging for workshops, international fairs, meetings and registration to take part to external event
Combined role as Information Manager and Personal assistant to the Vice President and Country Manager: September 2008- October 2009
I have worked closely with the corporate communication team in Norway to implement strategic communication plans and programs, outlining goals and timelines for key initiatives. Besides Statoil has implemented SharePoint as an intranet collaboration tool (Teamsites & workspaces) for information sharing and information storage and archiving. My role as information manager and administrator of the intranet was to be responsible of the implementation of the company information strategy and ensure that security level and appropriate procedures related to information classification and archiving are applied, updated and shared with the staff.
• Establish and maintain relationships with journalists in key media
• Arrange for the participation of the company in local and international events ( e.g. The energy week in Algeria, Algiers International Fair…)
• In charge of the country news letter & update of the internal web site
• Enhance and maintain contact with the authorities, energy sector and International oil and gas companies.
• Establish training programs for the local staff in regard to all aspects of work place performance and professional development related to information management
• Establish procedures on information management and archiving
• Develop, implement and promote tools for effective information management
Personal Assistant
• Perform administrative duties for executive management (Arranging meetings, minutes- taking, power point presentations, arranging logistic across operations sites and abroad this includes travel itinerary, hotel. Flight booking, Expense reports, travel cash, visa application, work permits
• Liaise with local authorities
• Establishing of corporate agreement with service providers covering hotels, travel agency, office stationary, follow up and update of service provider contracts
• Provide HR support (scheduling interviews, researching the internet to locate potential candidates,
• Establishing induction programs for new joiners
• Secretary to the Board management meeting with shareholders
SH/BP /Statoil, November 2003 –June 2006
Management Executive Assistant
• Provide assistance to the management team and to project team(operations )
• Perform translations (technical and administrative) to the managers and HSE team.
• Responsible for external relations with the local authorities, banks, labour organisations
• In charge of correspondence with local authorities, acting as an interpreter in meetings. Translation of minutes and reports
• Build up a contact network with contractors and local authorities
• Provide training for the new admin-staff; help them to improve their competencies.
• Keep the manpower Database up to date.
• Responsible for the training program worked out jointly with line managers
Carex Enterprise, Sole Agent Kia Motors Jan. 2000 to Sept. 2000
Interpreter and Assistant
• Interpreting (English- French) (French- English) during meetings
• Plan and organize visits of Koreans to Algeria (Visa application, Organizing meetings, Hotel accommodation, booking flight…) Interpreter and assistant to Kia Motors engineers
• Translation of technical manuals, spare parts, Technical reports and meeting reports
• (Minutes of meeting)
• Secretarial work: Processing and translation of commercial correspondence (with the manufacturer KIA Motors in Korea).
Ministry of Defence, Learning Resources Centre Sept.1993 to Jan. 2000
• In charge of translation and information research and Preparation of a quarterly News letter
December 7, 2011
Dear Madame, Dear Sir,
I have been employed by the World Bank since March 2011, as a Program Assistant.
A position that offered me a wide range of possibilities in enhancing /developing my experience and gaining extensive knowledge and understanding of International institutions working environment including administrative/ operational procedures guidelines & processing.
I work closely with the regional office in Rabat, Morocco and the HQ in Washington DC. I independently undertake diverse work assignments which require coordination with different sectors involved in Algeria business (Energy, Environment, Agriculture, Finance, ICT) to provide them with some specialized support and coordination with the local ministries.
Because the office /staff is very small, I wear a number of hats, including focal point in HR, Resource Management, Communication, in addition to perform full range of office support ( writing correspondences, follow up with sectors and government officials, arranging events, meetings and logistics for visitors.
Prior to my current position, (2010-early 2011), I was employed as Trade & Investment Officer at the commercial section of the British Embassy in Algiers. My role consisted in providing UK companies with information they require to make informed business decisions by handling market search enquiries, conducting VIP visits/Trade missions to Algeria and undertake a follow up for some companies who were not based in the country.
My professional experience within the energy sector starting from 2003 to 2009 was with major international operators in the country (Bp, Statoil). My high degree of motivation has been recognized by my previous employers who have promoted me to positions of greater responsibility. I was promoted from Management Executive Assistant to Project Coordinator within a corporate social responsibility project, then to Information Manager.
I am interested in joining your organization because I believe my accomplishments and experience make me a highly qualified candidate. I want to bring the knowledge and insight gained through these various experiences to your team, I have much to offer in the way of diversity of experience and profession.
It is my sincere hope that I will be offered an opportunity for an interview to discuss any question you may have.
Thank you for your time and consideration and best regards
Houria CHEMAM
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