Customer Service Account Executive

Tanya L. Nazario

** ********** ***,******* ** ***66 757-***-**** bmqlaa@r.postjobfree.com

Objective To obtain a rewarding career that will allow me to project my passion in customer service.

Experience

Bankruptcy Clerk

Nov-09 until Aug-10 Portfolio Recovery Assoc. Norfolk, VA

Prescreening claims

Filing claims to the court

Data Entry

Account Executive

June-2009 until Sept-2009 Dominion Enterprises, Norfolk, Va

Making outbound calls to real estate agents

Selling advertisement

Scheduling Appointments

Data Specialist/Processing

Nov-2007 until Dec-2008 Dominion Enterprises, Norfolk, Va

Matching and applying payments

Placing ads

Processing payments, and heavy filing

Billing Representative

Nov-2005 until May-2007 Coleman & Associate/Verizon Online, Norfolk, Va

Inbound calls

Applied credit adjustments on miss-billed accounts

Directed customers to the appropriate department

Customer Service Rep

Sept-2005 until Nov-2005 Kelly Service/EDS, Chesapeake, Va

Inbound calls

Reset pin numbers

Direct customers to the appropriate department

Sales Rep

June-2004 until Sept-2005 Radio Shack, Smithfield, Va

Selling merchandise

Activated cellular phones

Regular routine deposit to the bank

Secretary

June-2002 until Aug-2002 Pepsi Cola Company, Suffolk, Va

Heavy filing

Counting money

Scheduling Appointments

Inventory

Answering calls, and directing to appropriate person

Cashier/Scan Analysis

Jan-2001 until Jan-2003 Food Lion, Franklin, VA

Scanned groceries

Trained

Price checks

Inventory

Education Paul D. Camp Community College, Franklin, Va

Aug-2002 until May-2006

Associate Degree in Applied Science

Liberty University, Chesapeake, Va

April-2009 until Dec-2012

BS Degree still in progress in Education

Interests Interested in a company that has a strong history of excellent customer service.

References References are available upon request.

Contact this candidate