Administrative/Clerical
Resume:
*********@*****.***
Objective To obtain a position that allows me to use my skills in customer service and organization to establish a long term career
Experience May 2008 – 08/2009 Highland’s Bar and Grill Birmingham, AL
Reservationist/Office Assistant
• Answer, screen, direct telephone calls
• Order office supplies
• Use of Microsoft Word, Excel, PowerPoint, and Outlook
• Use of office equipment: fax, copier, and mail machines
• Maintain House Charge billing
• Filing
• Customer Service
• Errand Runner
• Light Bookkeeping (Peachtree)
• POS operation
• Maintain Calendar
• Schedule Appointments
• Take and confirm reservations
• Follow up with guests needs and requests
• Set up Interviews and check applicant references
• Full-time (38-40 Hrs)
June 2005 – January 2008 Gap, Inc Houston, TX
Key Holder
• Assist in Hiring Practices
• Register Maintenance
• Store Newsletter
• Cash Handling
• New Employee Training
• Customer Service
• Loss Prevention Training and Application
• Act as MOD as needed
• Full-time (35-40 Hrs)
October 2003 – May 2005 Gap, Inc Montgomery, AL
Assistant Manager
• Hire Employees
• Register Procedures
• Customer Service
• Cash Handling
• New Employee Training
• Customer Service
• Employee Motivator
• MOD
• Loss Prevention Training and Application
• Internal and External Shrink Maintenance
• Floor sets
• Full-time (35-40 Hrs)
November 2001 – September 2003 Gap, Inc St. Louis, MO
Sales Supervisor
• Act as MOD as needed
• Register Maintenance
• Open and Close Procedure
• Cash Handling
• New Employee Training
• Customer Service
• Loss Prevention Application
• Floor sets
• Part-time (25-30 Hrs)
October 2001 – October 2003 TGI Friday’s Fairview Heights, IL
Hostess/Waitress
• In-store Trainer
• Hostess
• Waitress
• Cash Handling
• Part-time (25-30 Hrs)
May 1999 – October 2001 Adam’s Mark Hotel St. Louis, MO
Administrative Assistant
• Greet and Assist Clients
• Use of Microsoft Word, Excel, PowerPoint
• Answer Phones
• Copy, Filing, and Faxing
• Mail Distribution
• Maintain Hotel Calendar
• Assist General Manager, F& B Director, and Director of Advertising
• Part-time (25-30 Hrs)
Education 1999- 2001 Southern Illinois University Edwardsville Edwardsville, IL
References Amber Taylor – Business Manager Chez Fonfon 205-***-****
Eve Hellewell – Sales Supervisor, Gap Inc 713-***-****
Sheila Devillier – Teacher, Former Coworker, Gap Inc 337-***-****
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