Nurse Manager
Resume:
Vickie L. Hinds
Milwaukee Wisconsin 53223
Home 414-***-****/ Cell 414-***-****
********@***.***
Objective
To utilize my leadership skills, to improve and impact the patients experience by creating an environment of accountability, quality and teamwork.
Healthcare St Luke’s Medical Center November 2002 – Present
Management Milwaukee,Wisconsin
Patient Care Manger
Cardiovascular Intensive Care unit – 24 Hour Accountability
Oversee staff of 160 professional including RN’s, Nurse Externs, advanced patient care assistants, health unit coordinators and supply aides in a 30 bed ICU.
Oversee schedules for 160 staff members
On boarding/Precept new staff
Precepting nursing students toward higher education
Developed training and orientation program for new and seasoned staff
Partner with Organization Development to enhance staff development
Innovative Idea – Universal Bed Program to reduce patient length of stay
Receptive to additional responsibilities managed an additional 7 bed (PACU)Responsible for performance evaluations and salary adjustments
Maintain staffing productivity ratio
Develop and manage a $13,000,00.00 fiscal budget
Maintain continuous quality improvement activities to enhance claspsi, VAP, pressure ulcers and Cauti, LOS
Partnering with patients and families to provide a high quality of care
Partner with MD’s several committees IHI, Critical care committee, High risk committee, Transplant evaluation committee.
Partner with MD’s to partner with shared governance leadership to keep door of communication open.
Moved CVICU to a new unit
Participated in Joint commission surveys every three years
Magnet redesignation
Strategic Implementation Committee
Active in planning, evaluation processes and analyzing research for best practices in the patient experience, employee engagement growth and quality.
Active on the Wisconsin Nurse Coalition board for the state of Wisconsin.
Patient Care Manager Jan. 200-Jan.2003
Post Angioplasty Cardiac Medical Unit
Increases Patient satisfaction by upholding facility service standards
Enhanced staff performance through goal setting and direction
Maintained 95% unit productivity
Conducted performance evaluations and granted salary adjustments
Act as liaison between staff and administration
Met the needs of patient s increasing patient satisfaction
Developed the angioplasty Tech role to assist RN staff in managing the patient care
Participated in Magnet designation
Clinical Cardiovascular Intensive Care Unit Sept.1994-Nov2002
Experience
Experience in managing critically Ill thermodynamically unstable patients with multiple complex diagnoses, in all phases of care, Pre-operative, post-operative and discharge.
Proficient in management and teaching for transplant patients
30 bed ICU
Held charge nurse role
Preceptor nursing student and new graduates
Provided Cardiac patient care using an Intra-aortic Balloon Pump, Ventricular assist device, CRRT and ECMO
Participated and chaired shared Governance Council
Scheduling committee
Cardiac Intermediate Telemetry Unit June 1987- Sept 1994
Performed Charge RN duties
Stage to level 5 Expert nurse
Oriented and preceptor for new staff to the unit
Active in Shared Governance aiding in the development of new policies for post bypass and surgical patients
Continual Employment
Milwaukee Area Technical College Jan 2006-May 2006
Clinical Instructor- Associate Degree Program
Level 2
Teaching clinical course in associated degree program.
Clinical structure was provided acute, sub acute, long term care settings.
Participating in department activities and other duties as assigned.
Teaching Methodology included but not limited to:
Intergrate care of a stable patients
Intergrate Pharmacology
Assessment skills
Intergrate laboratory date and diagnostic test
Plymouth Manor Nursing Home Jan. 1989- Aug 1992
Milwaukee Wisconsin
Assessment of patients, documentation
Over seeing medications being passed
Dressing changes
Care plans
Round on units
Medicare Ambulance Oct 1992- May 1998
Milwaukee Wisconsin
Performed on –call nurse transports of adults and children
Monitored patients vitals and EKG and inserted IV’s
Administered medications
Notified MD of patient condition changes
Cardiovascular Surgery Associated S.C., Oct.1994-Mar. 1995
Milwaukee, WI
Supervised staff
Patient instructions pre-op and dischargeinstruction
Rounding with MD’s
Collaboration with other departments/healthcare professionals
to meet the patient needs
Education M.B.A, Concordia University Wisconsin Sep.1998- May 2002
Major: HealthCare Administration
B.S.N, Concordia University Wisconsin Jan. 1983-May 1987
Major: Nursing
Alverno College Sept.1980-Dec.1983
Major: Nursing
Community
Service
Member,Advisory Board, MATC Nursing Program
Jan.2007- present
Milwaukee Chapter National Black Nurse’s Association
Immediate Past President
Jan 2008 – 2010
Smoke Free Milwaukee Project Black Health Coalition
Jan.2008- present
Board Member of the Guest House
March2007- present
Milwaukee Chapter National Black Nurse’s Association
Vice president
Jan. 2004-Jan. 2008
Advisory Board of Directors of the Wisconsin Donor Network
March 2010- presently
Board of Directors for Planned Parenthood of Wisconsin
June 2011- presently
Member to reopen the C Mason free clinic
March 2007- March 2008
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