Customer Service Sales

ARMANDO ALVARADO

**** **** **. ******, ** *****

(209)726•8584 (209)626•9934

SKILLS & ABILITIES:

Bilingual (Eng/Span) SAP Software Inside/Outside Sales

Microsoft Word OSHA Safety Coordinator Payroll

Access CPR Certified Performance Appraisals

Microsoft Excel Forklift Certified Quality Control

Typing Warehouse Inventory

Ten Key (Manual/Comp) Production 40 hour Hazwoper

Shipping/Receiving Strong Work Ethics HazMat

Customer Service Purchasing AP/AR

Cost Estimator Preventive Maintenance Expeditor

WORK HISTORY:

Cape Environmental Menlo Park, CA

Technician 04/2010 to 09/2011

Clean and prepare construction sites to eliminate possible hazards, control traffic passing near, in, or around work zones, signal equipment operators to facilitate alignment, movement, or adjustment or machinery equipment or materials, dig ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, and pneumatic tampers, measure mark, or record openings or distances to layout areas where construction work will be performed, load, unload or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications, move freight, and other materials to and from storage and production areas, delivery vehicles, by hand or using tractors, and other equipment.

Direct TV Merced, CA

Field Technician 02/2008 to 04/2010

Customer service, tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools, drove crew truck to and from work areas, removed and remade connections in order to change circuit layouts, following work orders or diagrams, demonstrated equipment to customers and explained how it is to be used, and respond to any inquires or complaints, adjust or modify equipment to enhance equipment performance or to respond to customer requests, aligned dishes to obtain the clearest signal for transmission of broadcast from field locations.

Pacific Coast Building Products Merced, CA

Assistant Manager /Operational Supervisor 04/2005 to 02/2008

Directed and coordinated daily activities of the business and warehouse departments concerning with the production, pricing, sales, and distribution of building materials. Managed staff, prepared work schedules and assigned specific duties. Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and business improvement, Performed employee evaluations, AP/AR, payroll, QA/QC, stock drywall in commercial or residential homes, forklift,piggy back, gradall operator, write estimates for general contractors.

EDUCATION/TRAINING:

Merced Adult School Merced, CA

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