Customer Service Sales

Education, Honors and Awards

Bachelor of Science, Major: Family Studies/Human Development Major GPA 3.7/4.0 | Overall GPA 3.3/4.0

Thematic Sequence Focus: Speech Pathology and Audiology

Miami University, Oxford, Ohio May 2012

Dean’s List Spring 2011, Fall 2011. Spring 2012

Multi-Site European Business Program Summer 2010

Completed six college credit hours in Barcelona, Amsterdam, Munich, Lauterbrunnen, Rome and Athens.

Immersed in European culture and studied European business courses.

Work Experience

Cincinnati Center for Autism Internship Summer 2011

Worked with approximately 50 children diagnosed with autism spectrum disorder ages 6-18. Clients ranged from mild to severe autism including Aspergers.

Learned effective techniques and strategies from a speech pathologist and behavior therapists.

Helped in individual and group therapy sessions for autistic children.

Gap Sales Associate May 2011-Present

Managed inventory, organized new merchandise.

Developed a strong customer relations data base.

Mariemont Swim Club Swim Coach, Front Desk, Lifeguard Summer 2005-2010

Coached a team of approximately 100 swimmers ages 6-18 years.

Worked effectively with two other coaches to coordinate practices, meets and activities.

Implemented and maintained pool safety.

Taught weekly swim lessons to groups of children ages 4-16.

Communicated with over 400 families within the club’s membership to fulfill customer service needs.

Campus Leadership and Involvement

Kappa Kappa Gamma Sorority Delta Lambda Chapter January 2009- May 2012

Public Relations Committee- Plan and coordinate events for Parents weekends.

Corresponding Secretary Committee- Organizing the purchasing of pins and other supplies for the chapter.

Miami University Student Ambassador January 2011-Present

. Organize and attend events to promote Miami University to prospective students and families.

National Student Speech Language Hearing Association September 2008- May 2012

. Attend educational and social events to promote the field of communication sciences and disorders.

Residence Hall Association September 2008- May 2009

. Planned programs and events within the residence hall, such as pancake breakfasts during finals weeks and a pizza party with other residence halls.

Community Service

Opening Minds through Art Fall 2010- May 2012

. Help dementia patients at the local retirement home complete weekly art projects.

Kappa Classic Fall 2009- May 2012

Plan and work an annual golf tournament to raise money for Kappa Kidney Camp, a national organization that raises money for children with kidney disease.

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