Natalia Guzman
**** ****** ****** *** ** Bronx N.Y 10468
347-***-**** (Day) ********@*******.***
Professional Overview
Committed and motivated Office Assistance with exceptional customer relation decision making skills, strong work ethic, professional demeanor and great initiative.
Summary of Skills
● Bilingual English/ Spanish ● Type 60 WPM
● Multi-task ● Energetic and organized
● Microsoft office, excel ● Health insurance processing
● Team player ● Data archiving
Experience
11/09 to 8/10 Caribbean Express Driving School Bronx, NY
Office/ Receptionist
● Developed new customers relations through telephone contact sales activities
● Answered telephone and routed calls to appropriate recipients
● Scheduled driving lessons and road test
● Students registration
● Filed, faxed, printed and photocopied documents as needed
● Kept alphabetized students records and Data entry
● Processed credits transactions and managed cash
2/06-9/08 Cardinal Medical Supply New York, NY
Sales and office administration
● Filed, faxed, printed and photocopied documents as needed
● Kept alphabetized patient’s records and data entry
● Scheduled appointments, answered phone calls
● Doctors and patient recall
● Prescription intake, insurance verification and authorization
● Prepared documents prior DME deliveries and shipments
● Assisted customers with DME and products selections
● Operated computerize cash register
● Processed credit transactions
● Ordered supplies, received deliveries and shipments
3/05-2-06 Boston Road Pharmacy Bronx,, NY
Pharmacy Clerk
● Operated computerize cash register
● Prescription intake
● answered incoming phone calls
● Processed and managed cash and credit transactions
● Alphabetized customers prescription prior to pick up
● Assisted customers with product selection
● Stocked medical merchandise on store shelves
EDUCATION
Art Institute of New York New York, NY
South Bronx High School Bronx, NY
High School Diploma
KEY WORD Office supply, Type, Clients relation, Front desk, Microsoft word, Data entry, 60 WPM, Reception, Inventory