Operations Manager/Supervisor

-- Manufacturing - Operations Manager--

Successful, articulate, and experienced professional offering unique qualifications developed over extensive years of experience in manufacturing, operations management, customer service, and sales; enthusiastic to apply dynamic capabilities in the manufacturing and management arena. Proven results in designing and implementing processes that consistently reduce operating costs, and increase profitability. Demonstrated success in applying innovative, strategic, and analytical skills in product development, manufacturing, and sales arena. Respected leader with strong problem-solving abilities, adept at making decisions and accomplishing multiple priorities. Possess entrepreneurial perspective and strategic vision, combined with impressive communication skills. Proficient in MS Office, Outlook, Windows XP, SAP, and numerous proprietary software programs.

CORE COMPETENCIES

Manufacturing Practices

Analyzing / Forecasting Financial Results

Process Improvement

New Product / Sales Development

Leadership and Strategic Planning

Maximizing profitability

CAREER WORK PATH

QUALITY MANUFACTURING SUPERVISOR - ESTEE LAUDER COMPANIES, INC. - YAPHANK, NY 2006-PRESENT

- Proactively involved in supervising a 20-person department

- Efficiently manage daily operations of the production floor in compliance with quality guidelines

- Develop and implement Lean Manufacturing Practices

- Present and provide feedback and report to upper management

OPERATIONS SUPERVISOR - ESTEE LAUDER COMPANIES, INC. - HAUPPAUGE, NY 2004-2006

- Effectively served as Production Manager for Whitman 3 weekend shift

- Directed and manage Value Analysis Committee that productively obtained $500K in cost reductions for Fiscal Year 2005 at Whitman 3

- Led 40-50 non-exempt line workers; provided coverage in the absence of the Production Manager

- Analyzed productivity based on earned hours tracking and scheduled accomplishment

- Successfully developed production floor to develop efficiency opportunities

PRODUCTION SUPERVISOR - SYMBOL TECHNOLOGIES, INC. - BOHEMIA, NY 1998-2004

- Established and developed modified policies resulting in a 17% quality improvement

- Supervised production of 10 different product models

- Effectively recruited, mentored, and supervised 20-30 full / part-time employees

EARLIER CAREER

CUSTOMER SERVICE MANAGER - SOUTHERN CONTAINER CORPORATION - HAUPPAUGE, NY 1995-1998

SALES OFFICE MANAGER - FLEET BANK OF NEW YORK - CORTLAND, NY 1993-1995

ASSISTANT SALES OFFICE MANAGER 1990-1993

EDUCATION

Master of Business Administration / Global Management

- University of Phoenix, Phoenix, AZ

Bachelor of Science in Business Administration, Minor in Sociology

- State University of New York at Oswego, Oswego, NY

TRAINING

- American Society of Quality (ASQ)

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