Human Resources

PAMELA D. CRUDUP

214-***-**** • ************@*******.***

HUMAN RESOURCES MANAGER

Recruiting / Payroll / Employee Relations

Driven, goal-oriented Human Resources Professional with a proven record of accomplishment in supporting company’s business goals and objectives. Strong analytical skills with the ability to effectively solve problems, set priorities, and multi-task. Able to work independently or with a team, and with minimal supervision. Extremely flexible and able to learn quickly. Self-starter with excellent verbal and written communication skills.

• Strategic Planning • Office Administration

• Payroll/Benefits Administration • Career Development/Training

• Operations Management • Team Building & Employee Relations

• Recruiting/Retention • Microsoft Office Products and QuickBooks

PROFESSIONAL EXPERIENCE

HUMAN RESOURCES/OFFICE MANAGER, 2008 – Present

Kiner Speech Services – Arlington, Texas

• Responsible for all HR and management functions for small speech therapy office.

• Manage and administer the staffing and recruiting function, including advertising, recruiting, screening, interviewing, selecting and hiring new employees and facilitating new hire training.

• Update and maintain personnel files and Human Resources records and enter new employee data into HRIS.

• Research and compare benefit plans, such as medical, dental, life and long-term disability, 401(k) and pension for future establishment.

• Provide consultation, coaching and counseling to employees, act as employee advocate as needed and provide appropriate resolution of employee relations issues.

• Process weekly payroll through QuickBooks and responsible for accounts payable and budgeting.

• Ensure legal compliance, anticipate and assess risk of potential legal actions, and promote proper application of employment laws and regulations.

• Proactively assess organizational needs to develop and execute HR strategies including performance assessment, skill gap identification and planning.

• Maintain awareness of financial situation of the company and develop plans to positively affect the profitability of the company.

• Responsible for employee development and discipline through continuous feedback, conducting employee reviews and performance evaluations.

Selected Contributions:

 Developed and implemented Policies and Procedures manual.

 Assessed job functions and made recommendations for retaining or merging current positions and suggestions for potential positions.

 Reduced company expenses by 15%.

OFFICE MANAGER, 2006 – 2008

Truckers Plus HR – Dallas, Texas

• Recruited drivers, organized new hire orientation, exit interviews, benefit seminars, annual reviews/performance evaluations and assured timely completion and submission of driver change documentation in HRIS.

• Maintained current Department of Transportation knowledge and ensured ongoing training and accuracy in processes regarding DOT regulations and company policy.

• Demonstrated proven sales ability, negotiated rates, and continued the acquiring of new business while maximizing all current opportunities with existing customer base.

• Maintained employee files in accordance with company policy and DOT requirements.

• Developed and implemented retention initiatives by executing programs to improve employee morale and attribution.

• Performed weekly payroll processing.

• Traveled to customer sites to communicate updates, resolve issues, and evaluate current and future needs to maintain customer relations.

• Handled workers compensation and unemployment issues.

• Attended recruiting fairs, training seminars and other job related meetings as necessary.

Selected Contributions:

 Created safety presentations and conducted quarterly safety meetings with drivers.

 Developed new strategies and tools to attract and retain drivers and customers.

HUMAN RESOURCES MANAGER, 2003 – 2006

Martin, Mason, Stutz, LP – Dallas, Texas

• Managed the Human Resources functions for Uptown law office.

• Maintained personnel files, including information changes, benefits, performance reviews and other confidential information.

• Responsible for recruiting, interviewing and hiring of office staff through internet postings and temporary agencies.

• Conducted on-boarding process including new hire orientation, processing new hire paperwork, benefit enrollment, and employee badges, keys and computer access.

• Processed timesheets, tracked personal time, entered payroll into ADP and distributed paychecks.

• Tracked office inventory and ordered supplies as needed, and planned and organized company events.

• Reconciled and managed all expenses related to company credit card, worked with vendors to receive best rates and processed firm bills for payment.

• Assisted employees with routine employee relations questions including time off, benefits and payroll.

• Provided back up for receptionist and other legal assistants.

EDUCATION & CREDENTIALS

Bachelor of Business Administration Degree, Finance, 2001 • University of Texas at Arlington

Masters of Human Resources Management, 2006 • University of Phoenix

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