Jesse Taveras
********@*****.***
PERMANENT ADDRESS:
New York, NY 10032
Mobile: 347-***-****
ALTERNATIVE ADDRESS:
Newburgh, NY 12550
Mobile: 347-***-****
SUMMARY:
A highly motivated Computer Support Specialist/Developer with several years of experience. Exceptional at troubleshooting hardware and software issues, producing a solution, and communicating key concepts and recommendations to end-users and all levels of management in an understandable manner. Experienced with building scripts, stored procedures, queries, and code in SQL Server and MS Access. Proficient at setting up LAMP/WAMP development environments and developing secure and dynamic websites and applications. Stand out at collecting and analyzing business requirements, developing optimum solutions, and supporting documentation. Adept at creating reports to aid all levels of management in making critical business decisions. Dedicated, reliable, and hardworking team player with work experiences all in a variety of team environments.
EDUCATION:
Hofstra University, Hempstead, NY
Bachelor of Science in Computer Engineering
Completed 112 of 132 total credits
LANGUAGE: fluent in English/Spanish
AREAS OF EXPERTISE:
PROFICIENT WITH:
•Action Script 3.0 •Adobe Creative Suite •ASP.NET •C++ •CSS
•HTML/XHTML •Linux •Lotus Notes •MAC OS X •MS Office Suite
•MS Visual Studio 2008-2010 •MS SQL Server •MS Windows OS 95-7 •MySQL •Novell
•PHP •PHPMyAdmin •PostgreSQL •Type 70 WPM •LAMP/WAMP Servers
SOME EXPERIENCE WITH:
•AutoCAD •C# • FLASH •Java/JavaScript •Oracle
•MatLab •VBA Access •VBA Excel •VBScript •VHDL
WORK EXPERIENCE:
Symbotic, Newburgh, NY Service Technician November 2011-Present
• Core member of Beta test site team responsible for meeting Symbotic/C&S system test milestones.
• Responsible for operation and maintenance of complex electromechanical automation equipment, including depalletizing equipment, vertical lifts, infeeds/outfeeds, and robotic vehicles.
• Involved in system troubleshooting with on-site/off-site engineers to resolve equipment problems and maintain system uptime.
• Manage replacement inventory and system maintenance schedules.
• Monitored Equipment performance and metrics to establish MTTF and MTTR baselines.
• Provide equipment training to new technician hires.
JPMorgan Chase, New York, NY Consultant June 2008-July 2009
• Part of a team of consultants responsible for the company's Global Security & Investigations department.
• Produced and distributed reports frequently warranted by the corporation's executive board.
• Solved technical issues with computer hardware and software utilized by the department.
• Facilitated and participated in region and statewide conference calls regarding global security issues while simultaneously handling all other responsibilities.
• Worked in a fast paced environment, receiving all calls from the company's hotline
XT Group, Great Neck, NY Computer Technician Fall 2005-September 2006
• Assisted private computer consulting company by finding resolutions for random technical problems.
• Solved technical issues with computer hardware and software.
• Provided quality service and assistance by assisting clients over the phone.
Berlin Cameron United, NY, NY IT Intern Summer 2006
NOAH Summer Program, Hempstead, NY Tutor Counselor Summer 2005
Hofstra Tech. Services, Hempstead, NY Student Technician Fall 2004-Fall 2007
References Furnished Upon Request