***** ********** ****.# ***

Houston, TX. *****

713-***-****/HM 832-***-****/MOBILE bkzep7@r.postjobfree.com

STARR S.SHEPARD

OBJECTIVE

To secure a position that will lead to a lasting working relationship in the field of customer service, payroll/human resources, or medical records.

EMPLOYMENT SUMMARY

09/2011-03/2012 NCO Financial Customer Service Representative

-customer service/data entry

-transfer clients to licensed agents for Liberty Mutual

-provide customers with good sales and promotions

08/2010-08/2011 The Children’s Place Sales Associate

-customer service/cash handling

-make sure customers find what they are looking for.

-clean and stock the store after every shift.

01/2008-04/2010 In-Home Attendant Services LTD. Payroll Processor

-process payroll for 400-500 clients

-entering time and doing invoices in QuickBooks

-data entry/MS Excel

01/2001-06/2007 Spring Branch Medical Center Medical Records/Data Entry

-maintain files, records, and health related documents

-update medical information on clients daily

-data entry

EDUCATION

May 2000 North Shore Senior High School-Houston, TX.

Diploma

June 2004 MTI College of Business and Technology

KEYWORDS

Payroll, 10-key, Front Desk, Multi-task Management, Filing, Data Collection, Client Relations, 50-55 WPM, Critical Thinking, Data Entry, Salesforce, ADP, Avaya, HRIS

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