SUSMITA DE
~ Mobile: 080******** ~ E-Mail: *******.*******@*****.*** ~
To work in professional and challenging environment, which provides an opportunity to learn, apply skills acquired to meet business requirements and satiate the craving to take more responsibilities and grow with the organization. At the same time upholding & contributing towards its values, integrity and goals.
PERSONAL ATTRIBUTES PROFESSIONAL PROFILE
Team Player
Positive Attitude
Excellent Interpersonal Skill
Quick Learner
Effective Communicator
Result Oriented
Knowledge on HR Practices
Problem Solving
Master of Human Resource Management at Indian Institute of Social Welfare and Business Management (IISWBM), Kolkata, 2010-2012 batch.
Gained Knowledge in HR Management during 3 Month Summer Internship in VICOM Security Private Limited, Kolkata.
Completed 6 months training in SAP HR module in Futuresoft, Kolkata.
A good understanding of the sales area, gained through 3 years work with G M Pharmaceutical, Kolkata.
Excellent communication and interpersonal skills as demonstrated by my involvement as member in British Council, Kolkata.
First Class certification in Business German.
Particularly effective in assessing and resolving employee conflicts and organizational problems, resulting in an increase in productivity.
Applied strong interpersonal and communication skill in working with all levels of personnel to gain valuable insight and avoid potential problems.
Strengths in the ability to solve problems, analyzing warning signs, identifying the problem, and finding the solution.
KNOWLEDGE PURVIEW
-Talent Acquisition -Performance Appraisal -Training & Development
-Employee Relations -Statutory Compliance - Labour Laws
-Employee Engagement -Compensation & Benefit -HR Audit
ACADEMIC CREDENTIALS
Master of Human Resource Management from Indian Institute of Social Welfare and Business Management, Kolkata in 2012
Secured 63%
Graduation (Bachelors of Science) from Lady Brabourne College, University of Calcutta, Kolkata in 2006
Secured 62 %
Higher Secondary Examination under W.B.C.H.S.E, Kolkata in 2003
Secured 71%
Secondary Examination under W.B.B.S.E, Kolkata in 2001
Secured 77%
SUMMER INTERNSHIP
During MBA
Organisation VICOM Security Private Limited
Title Competency Mapping and Training Need Identification
Period 3 Months
Objective The objective of the project was to develop competency models for jobs and roles which can be incorporated into the performance management system to ensure that the employees would receive coaching and feedback on the behaviors and skills that have strong correlation with the success of the job. The skill Matrix and Competency Maps were successfully developed and are analyzed for all the terms of VSPL. The project was carried out in a good manner and has met the expectations of the organization satisfactorily though has quite some scopes for improvement.
Procedure Application of Psychometric instruments like Driscoll Brain Drive Mapping, Emotional Intelligence mapping.
Attitude measurement by Direct Measurement (Likert Scale and Semantic Differential).
Application of Cultural Inventory by instrument “Human Synergistic” researched and developed by Robert A. Cook and Clayton Lafferty.
Skill matrix by multidimensional competency model Lominger Competencies and McClelland Competency model.
Methods used for competencies identification-
Stakeholder Feedback
Behavioral Event Interview
Strategic Positioning done with STEEPLE, SWOT analysis.
Interview Sessions with Top/Middle level management, Supervisors and workers at VSPL.
DISSERTATION
Transaction Analysis and Individual Ego Stage
IISWBM, Kolkata
An ego state is a consistent pattern of feeling and experience directly related to a corresponding, consistent pattern of behavior
Parent, child, Adult Ego stage.
These ego states can operate alternately under various circumstances and relationships that are appropriate for effective, satisfying, and positive behaviors and attitudes. Problems occur in personal feelings and interpersonal relations when certain ego states are constant or excluded. In such circumstances, a person operates constantly under only one or two of the ego states,
Thus limiting the repertoire of feelings, attitudes, and behaviors necessary for appropriate, creative, and satisfying behaviors and attitudes.
This article illustrates how relationships and communications can be fruitful or negative under various ego-state interactions.
WORK EXPERIENCE
Worked as Business Development Manager in HDFC Life.
Job Role
BUSINESS DEVELOPMENT MANAGER
As BDM- The primary responsibility was to recruit sales executives and employs a team of people and works to get more prospective clients into the client base of the organization.
To meet with the regular monthly targets and strategies to target them.
To inspire the people to achieve the regular targets and give appropriate incentives.
To lead from the front and prepare new strategies to target the difficult set of prospective customers.
Worked as Sales Executive/BDM in G M Pharmaceutical, Kolkata from September 2006 to August 2009
Job Role
SALES EXECUTIVE
As Sales Executive-The primary responsibility was to execute G M Pharmaceutical's products along with their benefits and sell them to physicians and physician organizations within an assigned geographic territory.
Reporting Company about the demand of their products to retailer or medical shops.
Responsible to meet or exceed the assigned quota for the respective territory.
IT SKILLS
Operating Systems Known: Windows 2000, Windows XP, Windows Vista.
Software Packages Known: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access.
ERP Packages Known: SAP HR
PERSONAL DOSSIER
Date of Birth : 25th August, 1984
Address : Block-B,4A Manhattan Apartment, 2/1 M M Feeder Road, Kolkata-56, India
Linguistic Abilities : English, Hindi and Bengali
Sex : Female
Interests : Painting, Reading Books, Writing, Cooking
DECLERATION
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Date:
Place: Susmita De