Celina, Tx ***** 214-***-****
Abby Hazlewood
Objective I am seeking a company for a long term working relationship that I am able to make a career change with and that will encourage further education and provide a challenging work environment where I may enhance and build upon my job skills.
Experience 2009 - Present Nationstar Mortgage Lewisville, Texas
Senior Level Closer/Team Leader
Draw legal documents for home loans
• Balance wires for loans prior to closing
• Create spreadsheets and reports for files with Microsoft Excel.
• Approve HUD’s, authorize disbursement of mortgage loans and initiate wires for home loans.
• Train new staff members and train current staff members on changes and enhancements to system.
• Work closely with programming staff and IT to test system changes and enhancements. Create and execute comprehensive test plans for the system TMO.
• Mentor ALL employees on team and complete management duties as assigned by my manager.
• Heavy communication (phone and email) with Account Executives, Loan Officers, Brokers and clients (both internal and external).
• I have my own team of closers who I manage pipelines for and handle escalated issues in my manager’s absence.
2008 – 2009 Mortgages, USA Dallas, Texas
Mortgage Closer
• Closed and funded over 100 loans per month.
• Created reporting documents for management with Microsoft Excel and Word measuring factors within the Closing Department.
• Direct contact with warehouse lines such as Flagstar and Town North Bank, to sell them loans from our mortgage line.
• Created closing documents, approved HUD’s, funded loans and sent wires for closing.
• Implemented training courses for new recruits.
• Tested system changes and enhancements.
• Heavy communication (phone and email) with Account Executives, Brokers and clients.
2007 - 2008 WR Starkey Mortgage Plano, Texas
Closing Auditor
• Audited home loans after funding to check for accuracy in Underwriting, Processing, Closing and Funding.
• Reviewed documents from the title companies, surveys, DU/LP findings, Credit Reports and all government mortgage documents.
• Suggested training recommendations for staff based on audit findings.
• Created audit reports for upper management reporting audit findings and root causes using tools created by developers for upper management.
2003 - 2007 Sebring Capital Partners Carrollton, Texas
Subprime Mortgage Senior Closer
• Closer duties included: Drawing documents, approving HUD’s, balancing and sending wires, reviewing title work, reviewing surveys, working on and clearing underwriting conditions.
• Closed over 200 loans per month with my own team of Account Executives.
• Traveled to Denver, Colorado for three months to assist in the opening of a new branch there. When our paperless system was rolled out, I created the workflow for both the Carrollton and the Denver offices and trained all staff members in Denver. I was scheduled to travel to Seattle, Washington for several months to open another new branch right before the company was dissolved suddenly.
• Heavy communication (phone and email) with Account Executives, Brokers and clients.
2002 - 2003 Homecomings Financial Dallas, Texas
Senior Closer
• Closer duties included: Drawing documents, approving HUD’s, balancing and sending wires, reviewing title work, reviewing surveys, working on and clearing underwriting conditions.
• Reviewed documents from the title companies, surveys, DU/LP findings, Credit Reports and all government mortgage documents.
• Heavy communication (phone and email) with Account Executives, Brokers and clients.
2000 - 2002 Countrywide Home Loans Addison, Texas
Mortgage Closer
• Closer duties included: Drawing documents, approving HUD’s, balancing and sending wires, reviewing title work, reviewing surveys, working on and clearing underwriting conditions.
• Was the exclusive Government Closer in the Conventional and Government Fulfillment Center.
• Heavy communication (phone and email) with Account Executives, Brokers and clients.
Education 1996 - 2000 Frisco High School Frisco, Texas
• Participated in Varsity Basketball
• Participated in Varsity Volleyball
Interests Volunteering, Hiking, Cooking, Vacationing
Summary of Qualifications • Working knowledge of Microsoft Applications
• Expert on following systems:
o TMO
o Datatrac
o LP Systems
References • Brandi Horton – Account Executive – Nexbank – 214-***-****
• Wendy Russell – Former Manager at Mortgages USA – 214-***-****
• David Sears – Account Executive – 214-***-****
• Russell Horton – Project Manager – 469-***-****
• Christina Moore – Lock Desk Mgr at Texas Lending – 215-***-****