Human Resources Manager

Joseph Chojnacki

** ****** ***** | Cheektowaga, New York 14227 | H: 716-***-****; C: 716-***-**** | ***************@*******.***

HUMAN RESOURCES MANAGER

Strong “hands on” operationally focused HR Manager with solid experience in recruitment, employee relations, compensation, benefits and compliance. Seeking position in a mission-driven organization.

EMPLOYMENT HISTORY

Goodwill Industries of Western New York, Buffalo, N.Y. 9/1987-1/2012

Six million dollar non-profit vocational rehabilitation center that serves more than 2,500 disabled and disadvantaged individuals through evaluation work adjustment, work training and placement services for all service groups.

Executive Vice President 1998-2012

Responsible for all HR functions for over 300 employees in growing organization. Also responsible for IT, Facilities Management, Purchasing, Maintenance and Safety & Security departments. Managed staff of five and budget of $300,000. Served as the number two decision maker within the organization.

• Reduced employee benefits expense by 40% by negotiating favorable pricing with brokers.

• Reduced workers comp by 30% and reduced number of accidents by implementing a safety campaign which included training and an incentive program.

• Increased accountability of the workforce by implementing new performance management system which included goal setting, and pay for performance compensation.

• Decreased turnover in retail stores by approximately 20% through improved hiring process which included interview training, drug screening, and networking.

• Opened one to two stores annually with responsibility for construction, communication and staffing.

• Established card swipe system to track employee work shifts, allowing for electronic record keeping and improved accuracy of shift records

• Increased effectiveness of internal and external communication by implementing VOIP system.

• Implemented a new network server to accommodate increase data capacity. Implemented additional systems to launch Goodwill auction site.

• Provided oversight of systems to launch online book store business.

• Began implementation process for ISO 9000 with the goal to increase revenue from the industrial contract division.

• Developed annual strategic plan for human resources, IT and other administrative functions.

Division Director of Human Resource & Support Services 1992-1998

Managed all corporate support and administrative services, including Human Resources, Communications and Secretarial Support.

• Responsible for oversight of CARF and OSHA standards which maintained agencies level of service standard.

Joseph Chojnacki, Page 2

C: 716-***-**** | ***************@*******.***

• Created and implemented employee evaluations and feedback system, which drove compensation decisions.

Manager, Human Resources 1987-1992

Responsible for all staffing, training, benefits administration and employee relations.

• Created all personnel policies and developed and enforced Safety & Security Manual.

• Established routine and random drug testing policy for commercial drivers and safety training which increased agency safety as well as effectiveness of hiring decisions

• Established disciplinary procedures and safety policies which increased overall awareness and prohibited unnecessary grievances and reduced company liability

• Implemented organizational structure that is still in place today.

EDUCATION

Business Administration • State University of New York at Buffalo

COMMUNITY INVOLVEMENT

Event Planner, Goodwill of WNY • Volunteer, Variety Club of Western New York • Member, SHRM

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