Customer Service Human Resources
Resume:
Leslie Broshious
Toledo, OH 43614
******.*********@*****.***
Objective
To obtain an entry level position in an administrative setting with a special interest in administrative assisting.
Summary of Qualifications
• 10 years experience in customer service. Ability to multitask, prioritize and work well under pressure, with minimal or no supervision
• Outstanding communication skills both in written and verbal form
• Strong planning and organizational skills
• Experienced in Microsoft Word, Excel, and PowerPoint.
• Typing skills 50+ words per minute
• Experience in an office setting
Education
Master of Arts in Business Administration Presently attending
American InterContinental University Hoffman Estates, IL
Human Resources Management
Bachelor of Arts in Business Administration 12/2011
American InterContinental University Hoffman Estates, IL
Associate of Arts in Business Administration 8/2010
American InterContinental University Hoffman Estates, IL
Concentration on Medical Billing and Coding
Work Experience
NAMSA 2011-2011
Order Processing Rep II Northwood, OH
• Receive samples to be tested from clients
• Enter test codes for tests to be performed on the samples by the labs
• Back Up receptionist
• Mail Final Reports to clients
• Client Care
• Trained in LIMS Software
Lead Teacher 2009-2011
Calvary Christian Childcare Toledo, OH
• Created weekly newsletters in Microsoft Word
• Assisted in filing paperwork for families attending child care center such enrollment, withdrawal work, and medical statements of children
• Answered phone calls
• Gave tours of the day care center for potential child care enrollment
• Step Up To Quality Training
• First Aid/CPR certified
Teaching Assistant 2004-2005
YMCA of Greater Toledo Toledo, OH
• Provided morning and afternoon childcare for school aged children
Sales Clerk 2000-2004
Corey’s Jewel Box Toledo, OH
• Processed custom-made rings by ordering through a jewelry company
• Processed requests for jewelry repairs
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