Sylke Cook
Miami Beach, Florida 33139
**********@*******.***
analytical ~ communicative ~ diligent ~ open minded ~ intelligent ~ driven
A well qualified, versed, and educated bilingual person with genuine knowledge about effective business sales and marketing will lend invaluable professionalism to your company.
Professional Experience
20010 2012, Manager/Make-Up Artist
Rapunzel Salon, Miami, Florida
Managed operations, with comprehensive experience in merchandising, customer service, inventory control and budgeting….strong leadership skills
Established marketing strategies such as social networking and website content
Accountable for salon sales, profit performance and motivating staff to maximum potential keeping up with the latest trends
2005 2009, Sales and Marketing Manager
Cipriani Ocean Resort & Club Residences, Miami Beach, Florida
Responsible for the entire sales process, including developing sales and marketing plans, collateral development, and content management
Prepared and processed all sales contracts, closing statements along with running sales and marketing tracking reports on a weekly basis
Implemented office systems and procedures, recruited, trained and oversaw sales staff
2003 2005, Assistant Manager
Gables Beauty Supply, Miami, Florida
Exhibited strong beauty background and in-depth product knowledge to identify customer needs and concerns, recommended solutions and became a trusted customer resource
Within four months, grew to be the top performer achieving a 32% annual growth increase…promoted to assistant manager
Generated new business through networking efforts and execution of creative events surpassing sales and event goals
2000 2003, Sales Consultant
Lancôme, Miami, Florida
Consistently met or exceeded sales objectives that required significant new as well as retained business every year
Skilled at all levels of consultative sales process, particular strengths in closing the sale and building rapport with clients
Ensured a strong working knowledge of product portfolio
Educational Experience
Universidad Fidelitas San Jose, Costa Rica
Bachelor in Marketing, Graduated 1999
Additional Qualifications
Certification
Skin Care Specialist-currently obtaining