Customer Service Sales

Patricia Charles

** ******** ********

Brampton, Ontario

L6Z1E1

Residence: 905-***-****

Mobile: 647-***-****

E-Mail: ********@*******.***

OBJECTIVE

A challenging position offering learning, growth and development opportunities while allowing me to contribute as a collaborative, effective and productive team member.

PROFILE

A steadfast and motivated team player with excellent interpersonal, communication and computer skills, Confident and poised with interactions and strong problem solving capabilities with a passion for learning new concepts and ideas. Committed to providing high standards of customer service.

SUMMARY OF QUALIFICATIONS

Customer Service Skills

• Five years experience assisting customers in sales environments including working directly with customers

• Assisted customers with prices and refunds

• Recognized for using interpersonal skills to develop customer loyalty

• Ability to multitask effectively

Inventory Skills

• Stocked shelves efficiently and effectively.

• Took inventory for new arrivals.

• Excellent at performing computer skills for inventory purposes.

EDUCATION

George Brown College 2010- 2012

• Dean’s List was able to maintain a 3.0 average while working part time-able to prioritize and multi task, hence my success.

• Business Marketing Advanced Diploma

St. John’s Christian Secondary School 2001-2007

• Honour Roll- Remained on the Honour Roll through my high school years for 5 consecutive years.

• Graduated top of my class.

WORK EXPERIENCE

Edge Call Centre

Customer Service Representative 2009-2011

• Respond to customer inquires

• Enter Orders

• Provide product solutions and alternatives to customers

Valu-City Supermarket Cashier 2006-2008

• Responsible for handling cash transactions.

• Developed multitasking skills.

• Able to function quick and effectively in fast paced environment.

(INTERNATIONAL)

Land & Sea Cashier (Seasonal) 2006

• Responsible for assisting customers by informing them of actual prices of products

(INTERNATIONAL)

Helen’s Sales Shop Sales Associate 2005-2006

• Responsible for selling goods to customers.

• Developed interpersonal skills by dealing directly with customer

(INTERNATIONAL)

INTERESTS

Reading, networking and fishing.

References available upon request.

Contact this candidate