Resume
Resume:
Barbara A. Yamamoto
Fair Oaks, CA 95628
******@***.***
PROFESSIONAL OBJECTIVE
To serve the business need of a progressive company in a challenging capacity in which I can continue to fully apply my skills.
OVERVIEW
Results oriented professional with proven expertise in office support and customer service.
Computer literate.
Excellent oral and written communications ability.
Excellent customer service skills.
Highly self-directed. Excellent multi-tasking ability.
EXPERIENCE
Customer Service. Blue Shield of California, El Dorado Hills.
2000-2007
Served as initial point of contact for providers, hospitals and members in the medical management process.
Responded to inquiries from hospital representatives, physicians and subscribers regarding hospital admissions and appeals.
Office Support, Blue Shield of California
1991-2000
Prepared travel arrangements, coordinated meetings, kept records, typed correspondence, ordered office supplies, filing, copying, performed front office receptionist duties, answered multi line phones, set up new mail system, sort and distribute mail.
Supervised clerks when supervisor was out on leave.
Coordinated training department printing needs of company training manuals with vendors.
ACTIVITIES
Secretary for the United British Sports Car Club in 2002.
REFERENCES
Excellent professional and personal references available upon request.
Contact this candidate