Independent Sales Representative
Resume:
Leonard Nguyen
Philadelphia, PA 19149
**********@*****.***
Objective:
To build an exciting and long term career with your company through implementing the use of my exceptional sales, managerial and customer service skills.
Qualifications:
• Solid managerial experience
• Dedication and drive as a hard working individual
• Strong communication and team building skills
• Ability to build strong and trusting relationships with prospective clients
• Ability to manage multi tasks in a pressured environment
Work History:
Citibank N.A. – Plymouth Meeting, PA
November 2009 – Present
Bank Teller
• Handling teller transactions; including cash handling
• Sell/ cross sell bank products and services; through the use of face to face sales, cold calling and outbound business to business and consumer activities.
• Resolve customer’s issues through the use of exceptional customer service skills.
• Create and maintain operational integrity and excellence
National Tire & Battery – Montgomeryville, PA
July 2005 – October 2009
Store Manager/ Automotive Technician
• Hire, train and evaluate employees through implementing improvement plans to maintain and encourage “ownership mentality” to assure a strong and successful staff
• Overseeing the daily work and productivity to assure optimal customer service experience
• Maintain interior and exterior of building to meet and/or exceed company and state standards
• Effective sales and scheduling to maximize productivity and profitability. Create and update spreadsheets to review profits and loss. Maintaining repair and service records on a daily basis to prevent audit loss
• Maintain adequate store supplies and inventory
• Meet customer’s needs and upsell customer as needed to assure proper needs are met for vehicle’s safety and longevity
Montgomeryville Acura – Montgomeryville, PA
August 2007 – April 2008
Automotive Technician
• Service and maintain vehicles in accordance with maintenance scheduled, inspections, diagnostic and repair mechanical and electrical defects
• Perform complete vehicle inspection for precentive maintenance and safety per PA. expectations
• Installing equipment, components and systems
Emily’s Inc. Bar & Grill – Philadelphia, PA
March 2002 – June 2005
Store Owner/ Manager
• To satisfy all customer requirements by assuring that the service is constantly maintained at a consistently high standard
• To prepare and cook food
• Handle money and complete end of night procedures; including preparing for daily end of day deposit
• To practice and achieving gross profit, labor percentage and variable expenses
Education:
Northeast High School – Philadelphia, PA
Major: Accounting
1996-2000
Lincoln Technical Institute – Philadelphia, PA
Major: Automotive Technology
2000-2001
Licenses:
Life and Health Producer License
References:
Tae Kim
Citibank N.A.
Vice President – Commercial Banking
Raymond Tuck
Citibank N.A.
Personal Banker
Stephen Springsteen
National Tire & Battery
Retail Store Manager
Contact this candidate