Amanda Adams
**** *. ******** ***. *** ***, Palatine, IL 60067
*******@*****.***
Profile
Professional offering versatile office skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Education
Walden University-Minneapolis, MN-Expected 2012
Masters of Science in Mental Health Counseling
Illinois State University-Normal, IL- 5/2005
Bachelors of Social Work
• Inducted into Golden Key International Society
Key Skills
Office Skills: Administrative support
Administrative support
Schedule management
Spreadsheet development
Data Entry
Basic
Computer Skills: MS Word
MS Excel
MS Outlook
MS PowerPoint MS Publisher
Experience
Family Shelter Service-Wheaton, IL Counseling Intern-2011/2012
Managed caseload of 5-8 individual clients; co-facilitated art expression group, career development group, and parenting group; attended to hotline crisis calls, police reports, and service intakes
Highlights:
Participated in a Values Task Force as the agency developed new core values to integrate into the agency’s overall language and culture
Co-developed art expression curriculum
Bright Horizon-Deerfield, IL Teacher-2008/2010
Responsible for 4 infants between 3-15 months and developed curriculum activities to enrich their educational experience. Children of all ages were encouraged to learn in multiple areas including: art, language, motor development, and science.
Highlights:
• President of employee moral group, Better Together, for a year
• Received Family Partnership Award and Community Service Award
Rosecrance, Inc.-Rockford, IL Unit Technician-2007/2008
Facilitated psycho-educational groups of up to 24 individuals, collected UA specimens, submitting accurate and timely reports for each patient
U.S. Suburban Press, Inc-Schaumburg, IL Advertising Consultant-2006/2007
Responsible for ordering ad space in national newspapers, creating reports, developing Excel spreadsheets. Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as assistant to advertising coordinator
Highlights:
• Often times took on additional responsibilities when necessary to help support the office
Avenue-Schaumburg, IL Assistant Store Manager-2005/2006
Responsible for scheduling, payroll, customer complaints, employee relations, inventory, and store readiness.
Highlights:
• Promoted from sales associate to assistant store manager in under 5 months
• Helped bring store up to company standards visually and financially
• Apart of the management team when store was taken off target program after four years for security control
Community Service:
Domestic Violence Direct Service Volunteer, Family Shelter Service, Downers Grove, IL Current
Volunteer, The Buddy Foundation, Arlington Heights, IL 2011-2012
Mentor, The Bridge Youth and Family Services, Palatine, IL 2011-2012
President, Better Together at Bright Horizons, Deerfield, IL 2009-2010
Volunteer, Spectrum Teen Center, Schaumburg, IL 2001