Customer Service High School

KARINA RUBIO

***** ******* **. *** *

Van Nuys, Ca 91406

bi21q6@r.postjobfree.com

Tel: 818-***-****

Personal Statement

I am a responsible, dedicated and trustful individual, with ambition to grow professionally and personally. Although I have extensive experience in the field of office, I love to learn and am always up to a challenge whatever the situation. I am a team player although I have the qualities of a leader as well. I am seeking a position where I can develop and grow while giving my best to an employer.

Work Experience

Sales Associate/Cashier

(Apr-2011 - Present)

Marshalls, Encino, Ca

My task is to reduce the selling price of the merchandise to stimulate its demand; also, I was trained in the department of cash office so I have some experience working on the inside. I also work in the department of men's and children, in regards to that, my responsibilities is to maintain my department clean and presentable for the customers to have a great shopping experience.

Banker/Customer Service

(Sep-2009 - Feb-2011)

HSBC, Mexico City, Mex.

I was a bank executive and among my many responsibilities my job was to open accounts, open credit cards, and sell life insurance. I worked with Excel, Outlook, and PowerPoint. I also dealt with any problems regarding the customers’ accounts and providing personal assistance to important clients of the bank.

Education

Certificate of Accounting

West Valley Occupational Center, Woodland Hills, Ca

Sep-2011 - Present

N/A

High School Diploma

Van Nuys High School, Van Nuys, Ca

Sep-2004 - Sep-2008

I graduated with honors and with a GPA of 3.7

Skills

I have great customer service skills, I am very patient because I have dealt with difficult situations before and I can think on my toes meaning that I am very well capable of working under pressure. I can use most of the Microsoft Office tools and anything that I don't know I am open-minded in learning about it also I can type between 50 and 60 wpm and I can manage office equipment such as; printer, fax, telephone, copy machine, etc.

References

References Available Upon Request

Extra

I speak English and Spanish and have a great working attitude I have the will to have a better life all I need is the opportunity to reach my goals and demonstrate my capabilities.

Achievements

I helped with an outreach program called the PATH program which is dedicated to promote abstinence for teen health I was able to reach many middle school kids and teach them about teen pregnancy and sexually transmitted diseases and how it impacts our everyday life. Also I initiated after school help for elementary school kids to help them with homework from school and to provide tutoring for those who needed it.

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