Medical Administrative Assistant

Carol Honodel

**** ****** ****, #**, *******, CA 94518

Home: 925-***-****; Email: ********@*****.***

EMPLOYMENT OBJECTIVE: Receptionist/Front Desk Clerk

SUMMARY OF QUALIFICATIONS:

• 15 years of front desk experience • Computer literate: MS Word/Excel/Outlook

• Reception/multi-line phones • Appointment scheduling/confirmation

• Experience in hospitality industry • Team player/able to multi-task

• Experience in medical offices • Able to work under pressure & prioritize

• Excellent communication skills • Professional, well organized & motivated

VOLUNTEER EXPERIENCE:

April 2003 to VOLUNTEER WOMEN’S COUNSELOR

Present Contra Costa County Sheriff’s Department, West County Detention Facility, Richmond, CA

EMPLOYMENT HISTORY:

June 2012 to ADMINISTRATIVE ASSISTANT/FRONT DESK RECEPTION

Present Office Team, Concord, CA

• Assigned to short & long term administrative & front desk contract assignments

September 2009 to DOCUMENTATION CLERK (temporary assignment)

September 2010 Fresenius Medical Center, North America, Walnut Creek, CA

• Followed FDA compliance of policy & procedures for dispensing kidney dialysis machines to government & private consumers.

• Implemented documentation/filing systems for Calibrations Department

November 2008 to RECEPTIONIST (temporary assignment)

April 2009 Law Offices of Mark Mittelman, Walnut Creek, CA

• Answered multi-line phones; screened calls & scheduled appointments

• Sorted & routed incoming mail; reprographics & faxing of legal documents

• Maintained organization of office; prepared & set-up conference rooms

March 2008 to MEDICAL RECEPTIONIST (temporary assignment)

June 2008 Midquest Temporary Agency, Walnut Creek, CA

• Greeted incoming patients & visitors; prepared new patient charts

• Answered multi-line phones; screened calls & scheduled appointments

• Collected patient co-payments; prepared bank deposits in the computer & manually

December 2006 to MEDICAL RECEPTIONIST (temporary assignment)

May 2007 Cardiovascular Consultants, Walnut Creek, CA

• Answered multi-line phones & scheduled/confirmed appointments

• Located patient medical records, chart filing, & conducted research projects as assigned

December 2005 to INTAKE CLERK (temporary assignment)

November 2006 Alta Bates Cancer Center. Berkeley, CA

January 2005 to MEDICAL RECEPTIONIST (temporary assignment)

September 2005 Webster Dermatology Medical Group, Oakland, CA

August 2002 to SALES/RESERVATIONS CLERK

July 2004 Lafayette Park Hotel, Lafayette, CA

February 1998 to FRONT DESK/RESERVATIONS/GROUP COORDINATOR

May 2002 Westin St. Francis Hotel, San Francisco, CA

EDUCATION:

Present Diablo Valley College, Pleasant Hill, CA

Professional Development Program

June 2006 Allied Business Schools, Laguna Hills, CA

Certificate of Completion: Medical Terminology/Medical Billing

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