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Sales Customer Service

Location:
West Los Angeles, CA, 90025
Salary:
75000.00
Posted:
June 15, 2012

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Resume:

Marjan Kamyar

310-***-**** • *********@*****.***

Summary of Skills

• Excellent organizational and managerial skills in operational as well as compliance issues for busy financial institutions ● Genuine passion for the financial services industry

• Strong research and analytical skills

• Work well independently and in teams ●Energetic and goal-oriented

• Proven ability to effectively juggle multiple responsibilities

• High degree of integrity with strong work ethic

• Manage time and resources efficiently and within deadline

• Outstanding ability to motivate others

Professional Experience

Oppenheimer & Co. Inc. Los Angeles, CA 2007-present

Branch Administrations- Director

• Gather data, build effective relationships and trust with clients and prospects and educate them about the products and services that are most appropriate for their situation

• Work Directly with Complex Sales Manager, Executive Director-Investments

• Establish, maintain and review thorough prospect files to regularly present new products, services, rate promotions, campaigns, etc.

• Collect, analyze and secure all necessary documentation for the successful opening of accounts. Notify supervisor of any suspicious or questionable documents

• Support marketing campaigns and products launches

• Interact positively with clients in difficult and demanding situations

• Create and manage all aspects of operations and management of the compliance department

• Assist with human resources’ activities. Recruit brokers for the branch; point person for transition of new Financial Advisors into the firm, ensuring client satisfaction during the process.

• Monitor and organize all major branch audits, inquiries and crisis management. Coordinate responses to SEC and FINRA subpoenas and inquiries.

• Monitor licensing and registration process with FAs in the branch

Morgan Stanley , Santa Monica, CA 2001-2007 Associate Wealth Advisor

• Managed $300 million assets for two Senior Vice Presidents.

• Executed all daily transactions including:

a. Daily contact with OTC & Equity trading desks

b. Transactions specializing in Rule 144

c. Equity Syndicate 2790 Rule

• Created managed accounts and generated performance reports

• Conducted research and prepared individual proposals

• Managed all administrative duties for advisors

• Created consolidated performance reports for client meetings to the satisfaction of advisors

• Recognized and addressed potential sales opportunities to Wealth Advisors

TRF Investments, Inc. Santa Monica, CA 1999-2001 Senior Registered Sales Assistant

• Worked directly with the President of the Company ensuring all operations went smoothly

• Liaison between various brokerage firms ensuring that all trading activity is done quickly and accurately

• Resolved questions regarding trades

• Played key role in resolution of questionable trades

• Ensured customer service and satisfaction at all times

• In charge of updating ADV and IARD

Morgan Stanley Dean Witter, Santa Monica, CA 1996-1999

Senior Registered Sales Assistant

• Interacted directly with clients: Entered market orders, resolved problems related to statement and trade details, executed wire and ACAT transfers

• Analyzed various investment vehicles for the purpose of making investment recommendations

• Trained new Sales Assistants and Financial Advisors

Columbus Financial, Inc. 1994-1996

PaineWebber, Inc. 1993-1994

Kamkar Insurance Agency 1993-1991

Merrill Lynch 1989-1991

Education

The Islamic IRAN University: Associate Degree in Business

Attending UCLA Extension and Santa Monica College courses

Additional Information

Certificates: Series 7, 63, 66, 31, 9 & 10, Health & Life Insurance (in process)

Notary Public License in State of California

Skills: S&P Equity Research tools, Value Line , Bloomberg, Advent (in process)

Languages: Fluent in Farsi (Persian)

Computer Skills: Windows 2000/XP, Word, PowerPoint, Excel, Skilled at Internet Research

References Available upon request.



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