Customer Service Sales

Nelson Correa

**** ******* *****, ********** *****, Carolina 29414 843-***-****

********@*****.***

Strategic Planning - Logistics - Freight Forwarding & Management –

Global Operations

Accomplished Executive offering 20 + years of experience managing all aspects of domestic and international Logistics operations: P&L oversight, multi-product distribution procedures coordinator, and Sales marketing both for growth and identifying the particular wants and needs of a target market of customers.

Results-oriented, decisive leader with proven success in coaching and counseling employees, track record of increasing operational improvements to drive productivity and reduce costs as well as maintaining and promoting all safety requirements, adept in developing and planning critical programs and policies to realign operations and achieve optimum results, bilingual English/Spanish excellent verbal and written communication skills.

Core Competencies

Warehouse Design & Material Flow Production Planning Inventory Managements

Transportation Management Safety Compliance Organizational Restructuring

Budget/Sales- Marketing Public and Media Relations High-Stake Negotiations

Visionary Leadership Key Partnership Development Tactical Market Planning

Distribution Operations Global Strategic Alliances

Professional Experience

Faro Logistics Services, INC www.farousa.com 04/2008-07/2011

Full leading role as Principal Management for all operations in Charleston, successfully managed distribution centers totaling 450K sq ft. and started up two new distribution centers totaling 700K sq ft., Planning and execution inventory ($40M) and systems migration, Order processing and fulfillment, Physical product movement played executive role in the $15M business distribution infrastructure for multiple clienteles as listed below:

Li & Fung Group, managing supply chains for major brands and retailers worldwide

Millworks Belk Stores Ralsey Cato Stores Bed, Bath and Beyond

• Saved over $700K in logistics-related customer claims and increased of warehouse material flow by introducing new operational procedures of all inbound/outbound shipments resulting in increased productivity and a crucial decreased on warehouse errors.

• Overseen by operational procedures of all inbound/outbound shipments resulting in increased productivity and a major decreased on warehouse errors.

• Developed and introduced successful new services in return providing more revenue.

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Premier Logistics 3PL/Safe Ports 01/2007-2009

Operated under Safe Ports Chief Executive Officer Lucy Duncan-Scheman

2008 Safe Ports brought together a team of technology and logistics professionals with extensive experience on a global scale as an effort by Force Protection to provide enhanced shipping expertise in the transit of Cougar and Buffalo vehicles and spare parts according to military packaging specifications and other stringent requirements.

I provided full supervision in all areas of operations, product distribution and packaging and also transportation – specifically operational and strategic direction responsible for Mil-spec packaging and proper protective packaging for large vehicle parts and transportation and tactical distribution of complex weaponry systems.

I helped to put in place and managed a protocol to streamline acquisition of provisional data by gathering weights, dimensions, lead times, and special packaging requirements for individual items, as well as reduce the lead time and operating costs on shipments.

Kelly Freight System, Miami, Florida 07/1997-09/2007

Junior CEO Operations Executive

• Provide executive leadership for a $12 million import-export, Distribution infrastructure service provider with 6 offices in the states and 2 offices in Colombia with a net profit of $3.2 million

• Lead operations and strategic direction with full responsibility for bottom-line factors, including long-range planning, global distribution management, distribution operations and software development processes

• Provided cross-functional management, directed eight District Managers and general oversight of 200 employees

• Directed all operations for installations and service provision for infrastructure system: G.O.H Railing System, Mobil technology scanners equipment, Warehouse bin storage system. Redefine organizational structure: oversee service rates decisions and perform monthly financial evaluation of company P & L results.

Key Achievements:

• Created a more responsive distribution center by identifying problems & establishing operational procedures of all inbound/outbound shipments resulting in increased productivity and a major decreased on warehouse errors

• Substantially improved productivity while reducing staffing and operational cost by 29 %

• Developed a successful sales/customer service department and established strategic alliances of a wide network of overseas agents/associates worldwide resulting in a major increase of new customers and revenues, while building a strong base overseas

• Returned company to high profitability through strategic and efficient restructuring and planning

• Effectively negotiated lower rates on all transportation carriers and increased discount percentages.

Sara International, Inc. Miami, Florida 04/1990-07/1997

Vice President of Operations

• Ensured full supervision in all areas of operations for a $9.5 million apparel industries textiles manufacturer for designer brands clothing

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• Directed warehouse operations and procedures for import/export 807 sourcing programs including leadership of two operations managers and four warehouse shipping/receiving/raw material managers.

• Accountable for staffing, training and directing managers to process orders and distribute products quickly and cost effectively. Directed all shipping operations local and internationally (receiving and inbound scanning, case labeling, product matrix set-up and maintenance, pick/pack re-ticketing, hangtags, packaging changes, pricing stickers, etc.)

Key Achievements:

• Increased annual company revenue by 33%

• Successfully identified and resolved problems resulting in 13% cost reduction.

• Effectively led international project teams to proven results across multiple lines of business

• Recipient of top-Performance achievement Award.

• Provided Clients Companies with cost savings, service enhancements, productivity gains, and increased profits.

Education and Credentials

Bachelor of Business Administration (B B A) University of Miami, Miami Florida 1994

Associates in Science University of Miami Dade Community College, 1990

Bilingual Secretary National association Martin College Accredited School, Miami FL

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