Customer Service Assistant
Resume:
Melba R. Lawson
Austell, GA 30106-8234
Email: *************@*****.***
Objective: To obtain a challenging position as Administration Assistant,
Customer Service Rep and Receptions utilizing my skill knowledge
ability.
Experience: Mint Condition Cleaning Service Atlanta, Georgia
Supervisor Aug 2004-Present
Cleaning office building, supervising five employees at various location,
During payroll and delivering, picking up checking from all contracts, also
Ordering supplies.
Quality Inn Marietta, Georgia
Night Auditor September 05-Sept 06
.
Oversee daily auditing, posting and balancing of cashier's work for F&B and Rooms. Posts and balances daily work for the hotel. Ensures credit card system reconciles to daily transaction list from rooms. Trains, supervises, schedules and assists in evaluating staff.
United Parcel Service Atlanta, Georgia
Office Administrative/CSR/Receptionist August 97-July 04
Answering phones for various questions customer may have been
concerning our products or their accounts, setup contracts for our
COD Secure and COD Automatic customer, wiring COD funds into customer accounts, faxing and copying statement to our customer daily, printing reports of return checks and sending to our customer, making correction on statements, making various conference calls, setup conference room for meeting, ordering business cards for all management staff, making copies and transparencies, making up locator for managers and supervisors, opening and mailing mail to other location, ordering supplies and some computers equipments, online office’s shipping system for the Next Day Air etc. phone coverage, weekly and monthly reports, setup audio video conference calls.
Experience: Strafford Women College
Associate Degree
Reference: Available Upon Request
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