Customer Service Sales
Resume:
LaChanda Moore
Nashville, TN ****6
***********@*****.***
PROFILE
I am a detail-oriented individual with experience in the many facets of the professional industry with an excellent record of accomplishments in leadership and communication throughout Kansas City and Nashville. I am a highly organized and productive team player with potential for leadership growth.
EDUCATION
Tennessee State University – Nashville, Tennessee
Major: Business Administration
Concentration/ Information Systems
Graduation – May 15, 2011
Missouri Valley College – Marshall, Missouri
Major/Computer Science
Fall, 2002 – Spring, 2004 (Transferred)
Hickman Mills High School – Kansas City, Missouri
Diploma Received, May, 2002
Honors Spanish Club
Who’s Who Student
PROFESSIONAL EXPERIENCE
AT&T Communications, Nashville, TN May 2010-Present
Customer Service Representative
• Perform sales orders
• Suspend and reinstate customers services
• Handel credit payments
• Customer confidentiality
Regions Bank, Nashville, TN June, 2007-Dec.2009
Backup Head Teller
Vault Teller
• Run daily and weekly reports
• Conduct the monthly branch reviews
• Conduct audits of tellers cash levels
• In control of weekly shipments of currency in and out of the branch
• Handles filing reports and other documents
• Maintain daily balancing for all tellers
• Handles cash and non cash transactions
• Ability to keep customer client confidentiality
FedEx Express, Nashville, TN Aug. 2005-June 2009
Handler/ Area Leader
• Audit and Scan packages
• Prepare work assignments for the night shift small package area
• Train and develop new crew members
• Handle and account for all Document filing throughout shift
• Ability to manage in a "hands-on" physical work environment
• Account for all distributed Inventory
• Store and update files
• Bookkeeping
Old Navy, Nashville, TN Sep.2001-Dec. 2006
Opry Mills Mall (transferred from Missouri)
Floor Leader/Sales Associate
• Customer Service
• Account for all store inventory
• Handle Money Transactions
• Responsible for merchandising appearance
• In process of learning full Management Duties
Reach One/Teach One, Nashville, TN Summer, 2005
Non Profit Organization
Volunteer Counselor
• Responsible for safety of children
• Tutoring and Counseling youth
ADDITIONAL SKILLS
• Experienced and trained in several different leadership principles and strategies.
• Very strong and refined interpersonal and communication skills.
• Adept at teaching others how to develop themselves.
• Proficient in Lotus Notes and Microsoft Office Tools.
• Excellent at multi tasking and organizing and record keeping
• Strong team building skills
Contact this candidate