Customer Service Administrative Assistant
Resume:
Patricia Mendívil
**** ****** **., *** *******, CA 90063
*****@*********.***
Objective
Seeking a position utilizing my experience in administrative and customer service within a focused environment.
Experience
Los Angeles Unified School District 8/2005 – 6/2012
Office Technician
Handled all work processing and typing. Maintained all student cumulative records. Entered data for reports, production items. Maintained inventory for classroom and office supplies and school equipment. Helped plan and organize programs functions. Assist teachers, parents and administrators when required. Answered and screen telephone calls, provide information and direct to the appropriate department. Received, sorted and distributed incoming and outgoing correspondence. Operate a variety of office equipment and perform complex clerical duties. Schedule parents’ conferences and translate when required also, translate conversations and documents for school distribution. Oriented and trained new employees and student workers in office procedures.
Glendale Memorial Hospital 2/2005 – 8/2005
Administrative Assistant
Open/close work orders in the Biomed department, maintain inventory, update files, customer service. Enter information using computed-based programs. Create Material Safety Data Sheets (MSDS) books for the hospital and updated MSDS data into hospital network. Responsible for various general office duties and for processing paperwork.
Penn Plumbing Services 4/2004 – 12/2004
Administrative Assistant
Answering incoming calls, schedule appointments and plumbers work order. Welcome visitors and assist with inquires. Perform administrative and clerical support, including shipping and receiving, faxing, permit request, data entry, and filing, creating correspondence, invoices and presentations. Ordering, receiving and maintained all office supplies. Interpreter English/Spanish when needed.
Harry A. Mier Center of AbilityFirst 9/2000 – 4/2004
Receptionist
Center’s receptionist and front office clerk. Greet all visitors and guide them during their visit to the Center. Answered all incoming calls and transfer to the appropriate department. Interview parents and clients to obtain identifying information such as financial and other eligibility data. Assist parents in completing necessary documents; assist in preparation of monthly attendance
sheets, billing, and progress reports. Co-ordinate Center meetings and assist in special activity programs. Prepare signs, notices and advertisements. Back up for administrative staff.
Skills
Bilingual English/Spanish; knowledgeable in Microsoft Word, Excel, Power Point and Outlook software programs. Experienced in multi-tasking and maintaining follow-up/follow-through on projects. Solid interpersonal and leadership skills. High energy and adaptability. Self-motivated with initiative. Diligence and dedication to position. Excellent work attendance.
Education
Universidad Autónoma de Baja California Sur
Marine Biology
El Camino College and East Los Angeles College
General Education courses
References
Furnished upon request
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