Administrative Associate 1
Resume:
To Whom It May Concern:
Please consider my resume in your search for a qualified and dedicated employee.
I am a self-motivated, dedicated and hard working individual. I dedicate myself to the tasks at hand. I marshal my resources and stay with a project until it is completed to satisfaction. I set my goals high and work hard to satisfy my employer and achieve success
My character, personality and the ability would be greatly effective in assisting with project management, clerical positions and esthetician when I receive my license. I love to be part of a team but am also able to work independently. I have excellent customer service and coworker relation skills. I look forward to the opportunity to work with your team. Thank you for your time and consideration.
Respectfully,
Maranda DeCook
MARANDA DECOOK
CELL PHONE: 515-***-****
E-MAIL ADDRESS: ********@*****.***
ADRESS: 2805 Flint Hills
Burlington, IA 52601
Dedicated and driven administrative professional with 3 plus years of customer service experience seeking a clerical position.
EXPERIENCE
09/2008 – 10/2011 Millennium Therapy DesMoines, IA
Administrative Assistant
Answering multi phone lines
Accounts Payable
Filing
Ordering supplies needed for multiple offices.
Billing
Helping out Human Resources with payroll, expense reports, making employee files, reference checks
01/2007 – 05/2008 The CBE Group West Des Moines, IA
Collections / Customer Service Representative
Responsible for managing both inbound and outbond calls in a high volume call center setting.
Assisted callers with debt resolution by suggesting alternative payment options.
Answered customers’ inquiries regarding various account questions, concerns and payment procedures.
05/2005 – 12/2006 Data Vision Carlisle, IA
Employment Verification Specialist
Worked as team lead performing extensive client support including dealing with escalated issues and managing projects with demanding deadlines.
Utilized online researching methods to obtain information pertaining to employer addresses and phone numbers to be used in the verification process.
Assisted clients by managing both inbound and outbound calls to ensure accuracy of information and to achieve client satisfaction.
05/1999 – 10/2009 Dairy Shoppe Pleasantville, IA
Manager
Provided support to owners by performing bank deposits, cash exchanges and cost savings.
Assisted with inventory and was responsible for ordering supplies and verifying receipt.
EDUCATION
2003 Pleasantville High School Pleasantville, IA
Harrington College of Design
Chicago, IL
Interior Design
La James International College Johnston, IA
Esthetics (Skin Care Program)
SKILLS
Microsoft Word, Excel and Powerpoint
Microsoft Works
Data Entry
Computerized Drafting
Office XP
Food Service Management
Lexis-Nexis
Filing, Faxing and Copying
The Work Number
Great Plains
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