Customer Service Sales

**** ********* ***•High Point, NC *****

336-***-****•**********@*****.***

Angela Shah

Functional summary

Highly accomplished individual with expertise in all aspects of the financial services industry, to include personal banking, account balancing, wire transactions, and budgetary planning. Able to cultivate and maintain highly interpersonal relationships with customers, successfully managing individual accounts with an emphasis on exemplary customer service.

Summary of qualifications

● Accounts Payable

● Accounts Receivable

● Budgetary Management

● Clerical Skill

● Customer Service

● Filing

● Office Administration

● Property and Casualty License

● Life and Health and Medicare Supplement License

● Strong Computer Skills (to include Microsoft Office)

● Strong Interpersonal Skills

Employment

Sales Associate, JC Penney - Provided outstanding customer service on a daily basis. Assisted shoppers with purchases, handled complaints, managed inventory, and prevented loss.

Financial Services Consultant, Wachovia - Served clients daily in a professional, efficient manner. Facilitated both personal and business transactions, recommending additional services where appropriate based on a fast but thorough analysis of each client’s unique financial situation. Maintained meticulous records and successfully balanced all transactions at the end of each business day.

Elementary School Teacher, NC Dept of Education - Provided daily assistance to students, teaching core curricula as well as ancillary subjects where appropriate. Conducted both regular and “as needed” parent/teacher conferences, wrote weekly lesson plans, and provided one-on-one counseling and tutoring as needed.

Education

B.A.,Elementary Education

Southeastern Freewill Baptist College

H.S Diploma

Cramerton Christian Academy

Continuing Education - Various business management and computer courses

References

Available Upon Request.

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