my resume
Resume:
Kelechi J Ukwu
Houston, TX 77004
Phone: 832-***-**** Email: ******@*****.***
Objective:
To obtain a position in your establishment and progress through challenging duties and responsibilities that will utilize my extensive experience and grow within the company.
Skills Profile:
Highly skilled in multi-tasking and keeping a positive attitude
Extremely capable of providing customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Ability to work under stress and continue working until the job is completed.
Excellent knowledge of administrative and clerical procedures and systems
Excellent communication (written and verbal presentation) and analytical skills.
Effective team working support and ability to work independently and good knowledge of employment laws.
Work Experience:
Customer service/ Cashier and Cell phone sales Sprint/AT&T
Radio Shark, Kirby Houston TX March 2008- September 2008
Responsible for opening the store and making sure the store is clean before the store opens.
Performed customer service tasks, answering the phones and taken queries from customers.
Sales in cell phones, making sure I help customers find a device that suits their everyday needs
And the rate planes that suit them as well which I discussed and told them about the different devices and assecories that would best fit their everyday needs. Make sure to count the drawer and clean the store before the store closes.
Customer Services/Cashier:
Burlington Coat Factory, Little Rock AK January 2006 – November 2006
Responsible for customer service within the wrist watch and jewellery division, duties included answering customer queries, problem solving and providing direction and detailed information on new products.
Conferred with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
Performed customer service tasks such as operation calculators, cash registers, invoices or any billing inquires that the customers may have.
Solicited sale of new or additional services or products;
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Cultivated positive and enduring relationships with customers
Sales Representative:
Dillards, Little Rock AK June 2006 – November 2006
Dispensed, arranged, and maintained equipment, supplies and materials within the hand bag section.
Stocked and inventoried products in retail sales section including operating the cash register and monitoring of cash flow.
Handled client needs which included ordering and locating of short stocked items.
Played a key role in meeting and exceeding the sales quarter as well as satisfaction rates.
Cultivated positive and enduring relationships with customers
Education:
Texas Southern University: Biology Major (2008-2012)
Piney Woods High School: High School Diploma. 2003
Computer Skills:
Microsoft Word, Excel, Access, PowerPoint, Outlook Express.
Microsoft Windows XP
Microsoft Office XP Professional
References:
Mr. Felix Nwokem
School counselor
Mrs. Vivian Elebiyo
Advisor
Mrs. Linda
Burlington Coat Factory
Manager
Mrs. Laqueta
Burlington Coat Factory
Manager
Contact this candidate