Executive Assistant, Front Office Executive Receptionist
Resume:
EXECUTIVE ASSISTANT
~ Senior Staff Relations and Communications ~ Cross-Functional Executive Support ~ Special Events and Meetings Management ~ Confidential Correspondence and Data ~ Reporting, Recordkeeping, and Documentation
Thorough administrative professional, with significant years of progressive career managing cross-functional business affairs for diverse organizations. Thrives on the challenges of executing day-to-day administrative and relationship management initiatives for C-level professionals and executives. Flexible in a fast-paced environment with expertise in building rapport and cultivating a trust situation.
Professional Experience
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Employment Agencies (various contracted assignments)
EXECUTIVE ADMINISTRATIVE ASSISTANT 1998-PRESENT
- Streamlined business operations for various companies through broad-based secretarial and administrative support. Clients include and not limited to the long term employment in Banking and Financial Services; Creative Intelligence, New Horizons, American Jewish College, Warner Brothers, ABC, SPG Studios in the Departments of Home Video, Comedy, and Post Production Audio (4-month assignment).
- Deal with multiple projects with proficiency. Prioritize workload accordingly without compromising quality of service.
- Manage the complexities of providing administrative support to clients in fields of Banking, Finance, Music and Entertainment Industry.
Indymac Bank Pasadena, CA
EXECUTIVE ADMINISTRATIVE ASSISTANT 2001-2006
- Assisted the 7th largest savings and loan and the 2nd largest independent mortgage lender in the nation, Indymac Bank, operating as a hybrid thrift/mortgage banker, providing cost-efficient financing for the acquisition of single-family homes.
- Rendered general administrative support to Executive Vice Presidents encompassing management of business and personal appointments, corporate housing, commercial and private travel within the United States and India, projects and follow-up to ensure accuracy and excellence of product, extensive calendar management, and development of large multi-tab binders including needed revisions, and all other necessary office support.
- Solely responsible in auditing and approving all the Senior Manager travel and expense reports for the entire company. Developed and enforced compliance to all reporting and auditing policies.
- Functioned as Head Safety Floor Warden for the Executive floor employees. Led and ensured safety in evacuation for all training drills and scenarios, applying knowledge and skills as a CPR Certified.
Focus of administrative support includes:
- EVP of Corporate Marketing, Human Resources, Legal, Risk Management, and Communications
- EVP of Corporate Administration, Risk Management
- EVP of Corporate Legal
- EVP of Corporate Administration and Procurement
- SVP of Corporate Procurement
Washington Mutual Bank (Formerly Great Western Financial Corporation) Chatsworth, CA
EXECUTIVE ADMINISTRATIVE ASSISTANT II 1995-1998
- Enforced compliance to corporate policy for the institution with combined assets of $96 Billion, more than 22,000 employees, and 2,635 banking locations. Coordinated integration meetings, maintained and managed Executive in Charge’s calendar, and addressed / resolved inquiries from employees.
- Established and maintained rapport / trust with Executive and Senior staff resulting to confidentiality of all conversations and information. Partnered with the Executive Vice President on all transition issues ensuring acceptance of the new corporate culture.
- Successfully planned, organized, and executed company holiday function for more than 1,700 employees. Created and administrated a fair and equitable method for disbursement of Great Western Forum event tickets to employees for incentive purposes; planned to condense additional supplies from employees for redistribution.
ADMINISTRATIVE ASSISTANT TO SENIOR VICE PRESIDENT 1996-1997
- Provided prompt and efficient administrative support to two upper level managers in the Mergers and Acquisitions Department. Assisted in research and gathering of confidential data for possible takeover projects. Organized and oversaw the corporate library. Interacted closely with management and outside vendors. Arranged and maintained all travel and calendar plans, both for business and personal.
- Ensured that all merger and acquisition data remained 100 percent confidential. Coordinated and completed administrative due diligence functions associated with the acquisition by Washington Mutual Bank resulting in merger on July 1, 1997 and resolved problems in a timely manner during the merger process.
- Personally requested by Washington Mutual Executive Vice President to be his assistant for the completion of the merger.
CORPORATE RECEPTIONIST 1995-1996
- Handled the complexities of operating a main switchboard with 10 incoming lines. Held accountable for conveying all telephone messages and communications to six Executive Vice Presidents and their assistants. Ensured organization of schedules for boardroom and various other meeting places.
- Established an integrity-based professional reputation throughout the company.
Earlier Experience
RETAIL SALES PROGRAM CONSULTANT, Lindora Medical Clinic, Inglewood, CA
EXECUTIVE ASSISTANT, Ginny Brown Consulting, Redondo Beach, CA
FRONT DESK RECEPTIONIST AND GENERAL OFFICE ADMINISTRATOR, The Seeley Company, Torrance, CA
MEDICAL RECORDS SOFTWARE SYTEMS SUPPORT, American Medical International, Marina Del Rey, CA
Technical Skills
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Proficient in various operating systems: Windows XP, NT, 3.1,98, 2000, 2003, and Vista
Microsoft Office Suite (Word, Powerpoint, Excel, Outlook), PeopleSoft and with working knowledge of SAP
Expertise in using general office equipment including 10-Key, Single, and Multi-line Phones, Dictaphone,
Photocopiers and Fax machine
Education
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PROGRAM IN ANIMAL HUSBANDRY, MINOR IN THEATER ARTS
Los Angeles Pierce College, Woodland Hills, CA
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