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Manager of eCommerce Solutions/Project Manager/Business analyst

Location:
Philadelphia, PA, 19103
Posted:
May 14, 2009

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Resume:

QUALIFICATIONS

A Professional Business Manager with over 13 years of experience and a record of accomplishments with America’s leading companies and organizations.

Specialties include ecommerce, supply chain technologies and project management. Experience includes analysis, design, development, implementation and evaluation. A well versed, astute, quick learner particularly well adapted for business systems, process application and technical development. An experienced software development, project and client interface manager.

Experience extends from platform to desktop and includes ERP, financial, supply chain, and clinical application skills as well as new software development and delivery initiatives delivered to a large customer base and diverse organizations. Able to design, develop and deliver programs over large diverse and de-centralized organizations with direct experience in these areas.

Designer of a single source workflow process technique used in the software development process, testing and implementation guides making it possible for fast assimilation of new business systems. Experienced in the design, development, and support of global business standards such as GDSN, EDI and XML used to support organizational deployment.

WORK EXPERIENCE

Simon and Schuster Riverside, NJ / NY, NY

Manager of eCommerce Solutions/Project Manager Nov 2006 to April 2009

Directed all of the primary operations and eCommerce projects, company wide. Was the primary project champion working with executive business management to support and maintenance all project all project planning functions across the organization. Participated on behalf of the business partners in all aspects of the software development lifecycle from design to implementation

• Provided oversight and strategic direction to more than 100 individually budgeted projects annually.

• Consulted with Top-Level customer representatives to determine needs in order to establish activities.

• Developed systems and process models that included project plans, designs, and mock ups

• Directed a team of implementation managers and developers to design, develop, and integrate complex programs with interface systems and applications.

• Defined, developed and directed project management activities including developing a new standard for the deployment of consistent programs for complex business systems.

• Designed, developed and oversaw numerous ecommerce initiatives

• Oversaw the Customer Service Information project, a system capable of tracking and storing more 2.2 million individual shipments on an annual basis and ongoing basis.

• Developed a ‘third party’ process to initiate bindery shipment direct to customers while minimizing human interactions which are prevalent in the industry

• Increased the number of completed projects when compared to previous years, achieving a 340% improvement

• Brought 85 new projects to completion in the first year

• Developed and implemented a company wide project management process that persists to this day.

• Initiated and lead both company and industry supply chain and e-communication initiatives developed to modernize the book supply chain for publisher, binders, and carriers

• Led the publishing industry efforts in the development of 10 new x12 EDI standards for the BISG (Book Industry Study Group) for use in the publishing industry.

• Initiated an industry wide eCommerce Steering Committee, a subcommittee of the BISG (Book Industry Study Group) charged with providing strategic guidance and direction for key eCommerce activities and developing the strategic direction of the book industry's e-commerce efforts.

• Chaired the eCommerce Steering Committee, a subcommittee of the BISG (Book Industry Study Group)

• Chaired the ASN subcommittee, a subcommittee of the MEIG (Manufacturers Executive Interest Group), a subcommittee of the BISG providing strategic guidance and direction in the implementation of ecommerce initiatives.

Merrill Lynch University/Infinity Consulting Hopewell, NJ

Business Analyst/Project Manager - Consultant Feb 06 to Nov 06

Managed the primary support, maintenance and project planning functions for Merrill Lynch University; MLU is the primary Learning Management System (LMS) that connects over 64,000 staff and support positions worldwide. MLU is an enterprise E-Learning solution that including learners, content authors, managers, administrators and technologists who use the Learning Network platform. I participated in all aspects of the software development lifecycle from design to implementation.

Unites States Navy/Specialty Systems Lakehurst, NJ

Project Manager e-Learning - Consultant July 05 to Jan 06

As a consultant to the United States Navy, I was the primary project contact for the development and deployment for supply chain e learning initiatives for the Support Equipment Requirements Document (SERD) procurement and supply chain management initiative.

Association of Global Standards Administrators Philadelphia, PA

As a leading supplier of standards based supply chain systems, I designed GDSN implementation and e-learning programs for various consumer product companies including 3M, A&P, Kings, Del Monte, Campbell Soup, Johnson and Johnson, McNeil, Alcoa, Bigelow, Land O’ Lakes, and others.

Director of Supply Chain Technology Oct 02 to July 05

• Designed, Developed, and Implemented programs for ERP, electronic commerce, trade management, and communications.

• Managed, Designed and developed programs for complex ERP Systems integrating supply chain processes from acquisition to payment.

• Developed Programs for Consumer Products Companies, Standards Bodies, and Voluntary Member Organizations (NGA/AHMA/UCC/EAN/ECC).

• Designed standards based training programs delivered through the internet.

• Developed, designed and delivered training programs for operations, budget, forecasting and planning electronic commerce, leadership, and business management.

GS1us/UCCnet/Commerce One Princeton, NJ

Developed a learning process and instructional system for Global Data Synchronization (GDSN) that connects customer applications and work flows with outside business processes between enterprises to improve business productivity (the Client-UCCnet-now GS1) is a voluntary standards organization with over 350,000 member companies and a supplier of electronic commerce and data standards)

Senior Manager – Training and Education (UCCnet) June 01 to Oct 02

• Coordinated strategic launches for new product information initiatives while initiating and developing new on line materials

• Designed, developed and delivered a globally branded instructional system for a training & education initiative for North American consumer products companies.

• Designed and Developed Programs for electronic commerce

• Designed, developed and delivered branded training for Data Synchronization

• Brought the project in on time and under budget

• Developed the integrated component for the UCC (GS1) Certification Program

University of Pennsylvania Philadelphia, PA

In the Department of Financial Training provided the university community with programs focused on the University’s financial processes, procedures and systems.

Project Manager Oracle Financial Training January 2001 to June 2001

• Implementation team - Oracle 11i Financials

• Developed Oracle 11i Financial Training

• Managed Oracle Tutor development project

• Designed Web based requisite training programs

Vlasic Foods International Cherry Hill, NJ

A $1B consumer products company and producer of over 80 different varieties of pickled products, frozen food products and the largest producer of fresh mushrooms in North America.

Business Analyst/Project Mgr/Training Mgr October 1998 to January 2001

• Implementation team – BPCS

• Implementation team – Gelco TIPS

• Managed the Trade Information and Payment System (TIPS)

• Developed the project plan for the integration for TIPS with the ERP system

• Integrated TIPS with the ERP system (BPCS)

• Designed training initiative for national launch of new $1B brand identity

• Implemented the Vlasic Global Marketing and Sales Services training program

• Designed, Developed and Managed Customer Service training programs

• Developed & designed sales, sales, finance, and marketing programs.

EDUCATION

Rutgers University School of Business Camden, NJ

Bachelor of Science – Management Science

Bachelor of Science – Marketing

Minor - American History

Masters Degree –208 credits completed w/GPA 3.08

APPRAISALS AND AWARDS

Rutgers University School of Business

Graduated with Honors (Deans List)

Burlington County College

Graduated with Honors (Deans List)

EXPERT TECHNICAL SKILLS

Adobe, Adobe Acrobat Professional 8, Adobe Photoshop 6.0, AICC, AIX6000 , Articulate Presenter, Articulate Quiz Maker, AS400 , ASP , Assessment Tools , AutoSERD, Barcode Creator, Blackboard, BPCS, Breeze, Captivate (formerly RoboDemo), CBT Computer-Based-Training, ClearCase/ClearQuest, Contivity , PN, Desktop 7000 (clinical), Digital Voice Manager, Documentum eRoom, Eclipsys (clinical), EDIfecs, EDIFIX, Excel, Extol, Firefox, Flash, FrontPage, HI-Jack Pro, HTML, HyperSnap, Java, Lansa, Macromedia , Authorware 7, Macromedia Breeze, Macromedia Captivate, Manhattan Associates WMOS, Microsoft Access, Microsoft FrontPage 2003, Microsoft Office SharePoint Designer, Microsoft Office Tools, Microsoft Project, Microsoft Publisher, Morpheus, Mozilla Firefox, ODBC, Oracle, Oracle 10.7 NGA, Oracle 11i, Oracle 9i, Oracle Tutor, Outlook, Peoplesoft, Photoshop, PowerPoint, Publisher, QuickBooks, Rational Rose, Remedy, Remedy Web, RoboDemo, RoboHelp X5, SAP, SCORM, SharePoint, Snag it, Spybot, SQL Server management Studio, TDS MIS (clinical), Train Tracks, Tutor, Visio, WBT-Web Based Training

Webex, Word, XML Spy

CUSTOMERS

3M, 8 o’clock coffee, A&H Window Company, Ace Hardware, Advanced Data Exchange, Air Vent, Akro , ills, Alcoa Reynolds, American Dairy Brands, Arndt & Herman Building Products, Aspen Pet Products, Aurora Technologies, Axelrod, Bali (Springs Industries), Belkin, Betty Crocker, Bigelow Tea, Bissell, Black , ak Technologies, Boomi, Borden, Bunzl Distributors, Burlington House (Springs Industries), Calphalon , Campbell Hausfeld, Campbell Soup Company, Carter’s, Casio, Clarkston Consulting, Cleo Communications, ComponentSoft, Conros (Canada), Cooper Bussman, Cooper Lighting, Cooper Tools (Lufkin,, Corona , lipper, Cosmetic Essence, Court of Versailles (Springs Industries), Covast, Crowley Foods Corporation, Crown Heritage Stair Company, Daisy Kingdom (Springs Industries), Danco (Perfect Match), Del Monte, Dynax Solutions, EastCoast Mouldings Company, ECMD (East Coast Moulding), ECMD Distribution, Eddie , auer, Extol (PA, NJ), First Years (the), Forest Express, Foster Grant (NJ), Frost King (NJ), Full Degree, FullTilt Solutions, General Electric, Global Registry Innovations, Inc, Gold Bug Brands, Gold Inc., Goya, Graber (Springs Industries), GS1 - US, GXS Global Exchange Services, Haht Commerce , Hedstrom, Heluva Good Cheese, Hunter Fan Company, Inovis, InSight Solutions, Integrated Software Systems, IPNet, J&B Group, Johnson and Johnson, Keeper Corporation, Kings Supermarkets, Knouse Foods, Land , ’Lakes, Langeveld (NJ), Lansa, Lehigh Group, Lewis Hyman, LifeScan (a J&J company), L’Oreal, Maggio, Marigold Foods, Mars Interactive, Masonite, McNeil Pharmaceutical, Myers Tire Supply, National Gypsum, New England Pottery, Newell Rubbermaid, Nicholson, Oil Dri, Ontuet Technologies, Paas Decorating, Pacific Coast Producers, Penn Maid, Pentair, Penton Technology Media, Plano Molding Company, Plumb, Prairie Packaging, Premier Lock Systems, Publications International, QAD, QRS, Quantum Foods, Regal , Springs Industries), Reynolds Aluminum Company, Roman Decorating Products, Rosenberger’s, RSI Home , roducts, Rubbermaid, Rutgers University, SBC Communications , Seeburger, Signature Brands, Simon , and Schuster, Southern Sales and Marketing, Spring Maid (Springs Industries), Springs Industries, Sterling , ommerce, Strategic Business Systems, Tandy Brands, Temple University, The Great A&P Tea Company, UCCnet, University of Pennsylvania, US Navy, Valley Rich, Velosel, Wamsutta (Springs Industries), Weidenhammer, WM Barr, Xcelite.



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