Naheed Sultana
*** ***** ********** ** ******, NY 10954
bedk71@r.postjobfree.com
Objective: To Obtain a position in an industry which allows room for advancement and growth
Profile Summary • Experienced professional with a successful career in banking, business development, and administration.
• Excel at interfacing with others at all levels to ensure organizational goals are attained.
• Proactive approach has resulted in capturing numerous accounts and expanding client base.
• Possess excellent interpersonal, analytical, and organizational skills.
• Excel within highly competitive environments where leadership skills are the keys to success.
• An effective supervisor with the skills necessary to direct, train, and motivate staff to its fullest potential.
Employment History
Dr. Bina Bhatia DDS/Dr. Warren Marvin DDS
2007-Present
Dental Assistant
Assisting dentist with maintenance and/ cleaning procedures, crown molding, taking X-rays, and developing slides, patient care.
Securitas Security Services USA, Inc
2007-Present
Security Guard
In charge of opening and closing the Dept of Motor Vehicle .
Making sure all premises of the building are secure from theft and vandalism
Redirecting in coming traffic flow of customers to appropriate windows.
Working as security guard in lobby for Nyack Hospital as well.
Redirecting traffic flow for patient’s families and checking staff’s ID.
Making sure Hospital building is secure from vandalism and handling consumer affairs.
M& T Bank
2004-2007
Branch Sales Associate
• Devise and implement innovative marketing principles and promotional sales events for commercial projects to further support financial growth.
• Counsel high net-worth individuals and corporate clients with regard to investment opportunities, and monetary returns.
• Cross-sell banking services and products to clientele.
• Participate in community events to position the bank as a leader within the territory.
• Directed daily operations for a retail bank, including branch sales, business development, and customer service.
• Managed a staff of 5 customer service representatives and tellers.
• Counseled corporate clients and high net-worth individuals with regard to their borrowing needs.
Highlights:
• Generated more than $20,000 in revenue and fee income.
• Developed a strategic marketing campaign targeting accountants, attorneys, and medical professionals which has generated substantial referrals.
Domus Mortgage
2004-2007
Telemarketer
Generated substantial amt of revenue for a small mortgage firm by servicing clients in the area with their mortgage and refinancing needs.
Helping process various loans applications.
Providing professional quotes and customer service via phone solicitations.
HSBC BANK USA, N.A.
2001-2004
Customer Service Rep/Teller
Making deposits, cashing checks, and performing various duties
as part of teller functions.
Making qualified referrals to sales rep to grow our Non-Funds income deposits and assisting in different promo sales events.
Working as acting Head CSR/ Supervisor on several occasions, due to short staffing and vacations. Also worked as a float teller on many instances to help out at other branches in the Mid Hudson.
Education
Computer Science
Grace Institute of Technology ( Pakistan)
1987-1988
Travel and Tourism
A.C.T. Travel School (Tampa Florida) 1989-1990
Skills:
Knowledge of Various Computer programs, NT systems, Client Connect, Microsoft office Word 2007, Excel- 2007, Lotus Notes, and Window XP
Certifications
Computer Science
Business Development Skills
Mortgage Specialist
Travel and Tourism
Computer Programs