**********@*****.***
Objective: To obtain a data entry position where I can use my computer, clerical, and organizational skills.
Professional Skills • Microsoft Office
• Microsoft Windows
• Quick Books Premier
• Quick Books Pro
• WordPerfect 5.1/6.1
• Filing/Editing/Organizing
• Data Entry
• Office Procedures
• Telephone Skills
• Payroll/Employee related functions
• 10Key • Accounting
• Business Math
• Business English
• Management Skills
• Customer Service Skills
Employment Skills • Developed ability to work in a fast-paced atmosphere
• Maintained excellent customer relations and developed customer rapport
• Diplomatically resolved customers complaints on as-needed basis
• Organize and set up of company, all A/P, A/R, Payroll, Taxes
• Accurately calculated and made daily deposits
• Ability to follow instructions well and make decisions with no supervision
• Motivate 15+ employees on daily basis
• Maintained all record-keeping procedures without error
• Delegated responsibilities to employees to meet company’s expectations
• Effectively developed telephone communication skills and consistently met quotas
Employment History
Office Manager, Northern Star Plumbing & Mechanical, Newport, WA 01/04 - current
Receptionist, Assistant, Lambarth Law Office, Newport WA 11/02 – 12/04
Warranty/Service Writer, Tom Addis Newport Ford
09/00-09/02