LaRosa D. Ridder (***) *** – ****
***** *. *** ********* ***, Los Angeles, CA 90044
Objective: To secure a customer service position with a progressive company that will allow me to utilize my communication and decision making skills while acquiring new experience and growth.
Education:
El Camino College Major: Math 2009 – present
L. A. Trade Tech College 2008 – 2009
Texas College, Tyler Texas 2005 – 2006
Portland Community College
Portland, Oregon 2004 – 2005
Silverado High School
Victorville, CA High School Diploma, 2002
Experience:
Staples Center Los Angeles, CA
Guest Services, Usher Aug 8, 2006 – Present
• Insure quality customer service for guest of Staples Center-including celebrities, elderly and physically challenged guest
• Meet and exceed the needs of customers
• Effectively communicate and enforce the policies of the Staples Center
Texas College Tyler, Texas
Customer Service Rep August, 2005 – May, 2006
• Maintained the information desk of the library-answering telephones and questions of students, professors and visitors
• Collected, organized and re-shelved books
• Assisted students and professors with reference material and special projects
• Maintained library records via computer data processing
Volunteer Work:
Silverado Basketball Camp Staff Summer of 2001
• Coaching assistant, physical trainer and chaperone
Gateway Academy Adelanto, CA
Tutor/Assistant February, 2002-May, 2000