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Customer Service High School

Location:
Huntington Park, CA
Posted:
May 08, 2012

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Resume:

LaRosa D. Ridder (***) *******

***** *. *** ********* ***, Los Angeles, CA 90044

Objective: To secure a customer service position with a progressive company that will allow me to utilize my communication and decision making skills while acquiring new experience and growth.

Education:

El Camino College Major: Math 2009 – present

L. A. Trade Tech College 2008 – 2009

Texas College, Tyler Texas 2005 – 2006

Portland Community College

Portland, Oregon 2004 – 2005

Silverado High School

Victorville, CA High School Diploma, 2002

Experience:

Staples Center Los Angeles, CA

Guest Services, Usher Aug 8, 2006 – Present

• Insure quality customer service for guest of Staples Center-including celebrities, elderly and physically challenged guest

• Meet and exceed the needs of customers

• Effectively communicate and enforce the policies of the Staples Center

Texas College Tyler, Texas

Customer Service Rep August, 2005 – May, 2006

• Maintained the information desk of the library-answering telephones and questions of students, professors and visitors

• Collected, organized and re-shelved books

• Assisted students and professors with reference material and special projects

• Maintained library records via computer data processing

Volunteer Work:

Silverado Basketball Camp Staff Summer of 2001

• Coaching assistant, physical trainer and chaperone

Gateway Academy Adelanto, CA

Tutor/Assistant February, 2002-May, 2000



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