JAMES CRAWFORD
*******@*****.***
Ferguson, MO 63121
OBJECTIVE
To obtain a position in a growing company that is suited to my skills, talent and experience. To provide excellent security services. To exceed the companies expectation while exhibiting integrity and honor. To treat all customers, with respect and honesty. Guaranteeing customers satisfaction.
SUMMARY OF QUALIFICATIONS:
Seven years experience in Loss Prevention/Security, computer basic skills, excellent customer service skills, ability to compile reports, some typing skills.
Strong oral and written communication skills, outstanding ability to problem solve, clean driving record, assist with arrests, operate hand held radio, portable fire extinguisher, basic electronic alarms.
Experienced and comfortable working in high-stress area, quick-response to situations, work with minimal supervision, clear thinker, attention to detail, resolving problems.
EMPLOYMENT HISTORY
02/2008 to 09/2011Millennium Hotel St. Louis MO 63102
Loss Prevention Officer/Shift Supervisor
Investigate car break-ins, theft, monitored surveillance cameras, organized documents, check all the equipment in the restaurants.
Building evacuation training, lock audit, remove non guest, resolved guest complaints, ensuring guest satisfaction, knowledge of facility layout, hours of scheduled group-activities.
Ensured strict compliance with all rules and regulations, verify and approve all arrests, report any incident to department heads, brief Director of Security on all matters requiring their attention.
Complete all reports before leaving work, control access to lost and found and valuable lock-up areas. Respond to the scene of guest/employee accident promptly, administer first aid/CPR, communicate specified information to EMS/medical personnel as required.
Inventory check, pass out pay checks to all employees, escort staff to their vehicle when needed, log in and out all the hotel keys, lock and unlock both pools, check bar coolers to make sure they are locked when the bar is closed.
05/2007 to 02/2008Twin City Security St. Louis MO 63146
Security Officer
Provide escorts for employees, inspect employees packages, purses, bags etc. Patrol the property with specified equipment, checking all designated points and document all actions taken.
Communicate by radio or phone, climb ladders to make sure trucks were secure in all types of weather.
Trained other security officers on yard safety, how to sign for packages.
Lock up building, check all cars on parking lot, remove snow, clean windows, hand wand all employees entering and exiting the gate.
04/2007 to 05/2007Security Armored Car Service St. Louis MO 63104
Driver/Courier
Performed data analysis, gaining a good perspective on accounting.
Delivered/exchanged federal currency with different companies.
Remove currency from ATM or fix the machine.
Fire arms training.
Keep a log of all currency picked up.
Maintained the safety of the vehicle and maintenance.
Assisted employees with loading/unloading the trucks.
02/2005 to 04/2007Global Security St. Louis MO 63101
Security Guard
Patrolled the building, checking alarms and doors, check and lock all parking lots then open them in the morning.
Escorted employees to their vehicles, cut off all lights on each floor, walk the ground removing any suspect, check garage door, answer phone calls take messages, put out newspapers, remove snow.
Call manager if fire alarm goes off, monitored surveillance cameras.
TRAINING AND CERTIFICATIONS
Certificate: Private Security, St. Louis County and St. Louis City 2005
Training Fire Arms: 38 Pistol 2007
Training Course: Life Safe Services, First Aid/CPR 2010
EDUCATION
Private Security Section Training
Forest Park Community College
Graduate: Cornerstone Ministries Christian High School, Townsend GA 31331
REFERENCES
Reference are available on request.