Customer Service Manager

Maribel Benitez

*** * **** *** ****** Lake Worth, FL 33467 ************@*****.*** 561-***-****

Qualifications Summary

Experienced in maintenance and customer service

Detail-oriented and resourceful in completing all job duties

Appointment scheduling

Answer multi-line telephones

Work Orders, Invoicing and Filing

Accounts Payable/Accounts Receivable

Excellent working knowledge of MS Excel, MS Notes, Fax Machine

Professional Experience

Benitez Cleaning, LLC – Orlando, FL 32822

2/02 – 12/11

General Manager

Responsible for all general cleaning duties of residential & commercial properties

Vacant/Model Apartments

Fitness Room/Pool

Business Office

Advance Restoration & Design, Inc.

3/01 – 2/02

Fire Job Supervisor

Responsible for all general cleaning duties of residential & commercial properties

Fire damage clean up

Soot in Homes

Water Damage

Mold Treatment

Crime Scene Clean Up

La Quinta Hotel, Orlando, FL 32822

2/01 – 3/01

Front Desk Receptionist

Reservation Bookings

Handling of Guest Services Calls /Providing Guest with Room Keys

Check In/Check Out of Guest

Setting Up Guest Meals on the Weekends.

EDUCATION

J.T.P.A – G E D (1998) Vine land, NJ

LANGUAGES

English/Spanish

References Furnished Upon Request

References:

Elizabeth Rodriguez

Language Line Service: 407-***-****

Evelyn Ruiz

Bookkeeper / Accounting: 347-***-****

Tanya Maldonado

Collections: 856-***-****

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