Customer Service Sales

Christena Lanier

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**** **** **** ****** *******, Illinois 60636 773-***-****

OBJECTIVE

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To establish my self in a challenging position that would allow me to demonstrate my skills and provide an opportunity for professional advancement and continued career growth.

SKILLS

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Self-motivated and energetic; reliable and responsible

Able to effectively interact with customers, coworkers and management.

Excellent oral and written communication skills

EXPERIENCE

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Certified Nursing Assistant

August 2009 to Present

Norwegian American Hospital, Chicago, IL

Take and record vital signs

Clean patients

Report any bedsoars or anything that may be harmful to patient

Assist patients in ADL

Assist nurse in anything necessary

Certified Nursing Assistant

July 2009 to October 2009

Lakeview Rehabilitation Center, Chicago, IL

Take vitals

Clean residents

Assist in ADL

Report any bedsoars or signs of abuse

Assist nurse in anything necessary

Customer Service Representative

May 2008 to October 2008

Speedway, Alsip, IL

Complete and promote sales on register

Restock food and food containers

Count cash drawer

Sanitize work area

Provide overall customer service

Sales Associate

October 2007 to January 2008

Macy, Chicago, IL

Greet customers

Organize and restock clothing

Count cash drawer

Complete and promote sales, refunds and exchanges on cash register

Assist in customer complaints

Provide overall customer service

EDUCATION

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Phalanx Family Services, 2009

Chicago, IL

Basic Nursing Training

Monterrey Security, 2009

Chicago, IL

20 hour Certificate

Hyde Park Career Academy, 2007

Chicago, IL

High School Diploma

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