MBA, RN

Barbara Bourdeau, MBA, RN

*** Lake WA Blvd E, Seattle, WA 98136-2356 Mobile: 206-***-**** Hm: 206-***-****

**********@*******.***

Profile

An accomplished business owner with solid leadership skills and proven experience with rapid decision-making in critical situations. Strengths include strategic planning, risk management and business development. Recognized as a goal-driven and motivational team leader who establishes and maintains professional relationships based on trust and integrity with clients, suppliers, and colleagues.

Practical knowledge for aligning the business community with I.T. solutions.

 Up-to-date with changes in technology and the business implications/ applications of new technologies.

 Proficient in environments requiring ability to effectively prioritize and manage several tasks simultaneously.

 Excellent judgment, common sense, and organizational skills.

Experience

Practice Administrator: Pacific Retina Specialists, Seattle, WA 2007 - Present

Management of a multi-site medical practice. Responsible for all financial and day to day operational aspects of the practice. Responsible for all IT related issues. Oversaw implementation of a major billing and scheduling software conversion. Substantially increased revenue and net profits.

 Manage 7 clinical, 3 billing and 6 clerical staff.

 Manage billing office. Responsible for coding, charges, payments, and A/R.

 Maintain physician credentials and insurance contracts.

 Responsible for purchase and tracking of high cost drugs.

 Accountable for financial reporting to the owners and government agencies .

 Developed and implemented policies and procedures to improve operational flow.

 Responsible for scheduling of physician, clinical, and clerical staff.

Owner: S.A.A., Seattle, WA

1997 - 2006

Founded a successful company that provided surgical assistance for Neurosurgery, Orthopedics, Gynecology and Reconstructive surgeons. Established markets and identified strategic direction for expanding business opportunities. Developed new accounts, managed daily operations, and maintained database for tracking clients, billing and identifying market trends.

 Increased profits 25% annually over 8 years.

 Maintained professional credentials required by hospitals and insurance companies enabling contract negotiations for setting price of service.

 Developed and implemented marketing strategies for several target segments while focusing on organizational goals and objectives.

 Efficiently supervised billing, CPT & ICD coding.

RN/Surgical Assistant: The Polyclinic, Seattle, WA

1994 - 1999

Managed operations for an office based, out-patient surgical facility with respect to process improvement, quality, and efficiency. Introduced current technology for customer database and marketing promotion. Provided patient care and consultation services.

 Maintained accurate IRB research records for cancer study enabling higher patient volume and company revenue.

 Facilitated the Breast Cancer Reconstruction Information Group monthly meetings for five years.

 Acted as primary contact for major equipment vendors, managing the elements of quality, inventory and total cost.

Charge Nurse: Emergency Department,

St. Francis Hospital, Federal Way, WA.

1988 - 1993

Supervised nursing personnel in rapid assessment and management of patients with critical illnesses. Collaborated with physicians and staff from other departments to improve patient quality of care, proccess time and cost effectiveness.

 Spearheaded an organizational flow system for tracking patients throughout their stay in the emergency department.

 Organized, mentored and inspired a proficient emergency department team.

 Effectively collaborated interdepartmentally to achieve organizational goals.

Technical Skills

SQL, MS Access, Visio, MS Project, Excel, PowerPoint, MS office suite.

Education

MBA Technology Management, University of Washington, Seattle, WA

B.S. Information Technology, University of Phoenix,- Phoenix, AZ

RN- Science of Nursing, Clackamas College - Clackamas, OR

Professional Affiliations

 HIMISS (Healthcare Information and Management Systems Society).

 AMIA (American Medical Informatics Association).

 MS-HUG (Microsoft Healthcare Users Group).

 WAEPS (WA Academy of Eye Physicians and Surgeons) 2007

2005

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