Manager Customer Service

**** *** **** ***** **., Apt ***, Raleigh NC ***** Phone: 919-***-**** **********@*******.***

Tare Josue “TJ” Cordero

Education

SAINT AUGUSTINE’S COLLEGE Raleigh, NC

Bachelor of Science – Business Administration Graduated: December 2011

GPA: 3.25/4.0

Southwestern Community College Creston, Iowa

Associates of Arts: General Liberal Arts Education Graduated: June 2009

Language & Leadership Skills

Spanish -Fluent (Speaking, Writing, Reading); Translation

Supervisory and Bilingual Customer Service Agent Skills Certificate Contact Center Institute, 2007

Work Experience

20/20 COMPANIES-POINT 180 Atlanta, Georgia

Sales Intern May 2011-June 2011

• Assisted manager with customers through a organization that manages smaller companies

• Reported and updated sales through the day for the Vonage marketing campaign

WORLDWIDE VISION MARKETING FIRM Raleigh, North Carolina

Sales Representative January 2011-April 2011

• Interacted with clients door to door to sell Direct-TV covering a geographic territory within one-hour’s drive of Raleigh

• Assisted manager with newcomers

• Planned and scheduled the areas to canvassed

NATIONAL TEAM Dominican Republic

Pitcher (Right-handed) March 2006- August 2006

• Selected from top 54 players across the country to represent the Dominican Republic during a baseball Tournament in the United States

• Committed over 40 hours a week to rigorous and strict practice and conditioning schedule

• Considered a natural leader by fellow teammates based on listening and reasoning skills

COVASA Santo Domingo, Dominican Republic

Assistant Manager May 2004 - December 2006

• Reported construction progress to the manager.

• Assisted manager in out of town work distribution.

• Responsible for maintaining in-town construction progress.

Organizations & Activities

• Delta Mu Delta Honor Society (for business majors with 3.25 or above GPA)

• Saint Augustine’s College Campus - Clean up Days, Volunteer; 2009-Present

• Special volunteer for children with cancer and Down syndrome , 2007

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