Translations

Ave. San Claudio PMB ***

Urb. Sagrado Corazon

San Juan, P.R. 00926-4117

Rafael J. O’Farrill-López

Objective Professional Growth and Enhancing Skills.

Experience- 2006-2008 O’Farrill Vending Machines San Juan,PR

Owner

 Field and Administrative Responsibilities

2004–2006 FEMA San Juan,PR

Human Service Specialist

 Customer Service in Incoming and Outgoing Calls

 Translations, Proofreading, and POC Duties

2003–2004 Independent Insurance Agent San Juan,PR

Insurance Agent

 American Family Life Assurance Co.(AFLAC)

 Boston Mutual Life

 Telemarketing

1998-2003 Great American Life San Juan,PR

 Sales Manager

 Team Supervisor

 Insurance Agent

 Top Ten Ranking

Education 2007-Present University of Phoenix San Juan,PR

 Business Administration

2002–2004 Interamerican University San Juan,PR

 Finance

Courses 2004-Present Gov Online Learning Center San Juan,PR

 Creating a Business Execution Culture

 Frontline Leadership: Knowledge in the Workplace

 Conquering Conflict through Communication

 Excellence in Service: Fundamentals for Employees and Managers

 Communication Skills for Successful Management

 Administrative Assistant Skills: Enhancing your Skills

 Set Goals and Prioritize your Use of Time

 Success over Stress

Skills

Fully Bilingual (English/Spanish, Oral and Written); Computer Skills (Microsoft Word,Excel, Outlook and Power Point 2003); Customer Service Oriented and Management Skills, Able to work under pressure.

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