Account Executive/ Outside Sales
Resume:
San Juan, Texas ***** F 956-***-**** Fax 956-***-****
Joe C. Granados
Summary A professional individual with extensive management and sales experience in various industries consisting of retail, direct sales, mortgage, insurance sales and marketing. Advanced from entry level to a Regional Manager position. ( 15 years of management experience) Searching for an Employer that will allow me the opportunity to share my extensive experience, as well as with others.
Experience 2006- Jan, 2008 Citimortgage, Inc. O’Fallon, Mo
Account Executive- Prime/Subprime (South Texas)
Developed the South Texas area consisting of Corpus Christi, Laredo and the Rio Grande Valley and serviced all clients
Trained all clients on Website Underwriting System
Returned phone calls, emails, assisted with problem files and made weekly/biweekly office visits to generate business
Reviewed Borrower’s files and credit for loan pre-approval and program placement
Secured new business thru referrals and cold calls
Constant monitoring of all loans in pipeline
Assisted all clients with problem files and issues
Worked independently and remotely out of home office
Increased business from $0- an average of $3M per month
2004–2006 Countrywide Financial Corp. Plano, Tx
Area Manager- Subprime (South Texas)
Developed the South Texas area consisting of Corpus Christi, Laredo and the Rio Grande Valley and serviced all clients
Reviewed Borrower’s files and credit for loan pre-approval at client’s offices and via fax to generate business
Trained existing and new clients on how to use company’s Website Underwriting System
Returned phone calls, emails and made weekly/bi-weekly office visits
Secured new business thru referrals and cold calls
Assisted all client with problem files and issues
Worked independently and remotely out of home office
Managed all loans in a $3M per month pipeline
Increased volume from $1.5M to $3
Consistently met monthly goals or surpassed by 15-20%
2002–2004 Wells Fargo Home Mortgage Baton Rouge, La
Account Executive- Subprime ( South Texas)
Serviced existing and new clients as well as developing the South Texas area consisting of Corpus Christi, Laredo and the Rio Grande Valley
Reviewed Borrower’s files and credit for loan pre-approval at client’s offices and via fax to generate business
Returned phone calls, emails and made weekly/biweekly office visits.
Secured new business thru referrals and cold calls
Assisted all clients with problem files and issues
Worked independently and remotely out of home office
Increased volume from $800K- 2.5M
Consistently met monthly goals or surpassed by 15-20%
2001-2002 Wells Fargo Home Mortgage McAllen, Tx
Mortgage Loan Officer - Prime
Prequalified customers for mortgage loans, refinance, new construction, one time closings and cash out home equity loans
Entered all customers information into Loan Origination System
Structuring of all Conventional, FHA and VA loans
Ordered Title Commitments, Surveys and Appraisals
Copied and prepared all loan packages and sent to processing center to prepare for closing
Constant communication with Borrowers on loan status and conditions to be met prior to closing
Made presentations to Realtors and Builders to secure business
Attended all closings
2000–2001 TransCom Wireless (Cellular One) McAllen, Tx
Director of Sales
Supervised 4 Branches
Trained, coached and developed sales staff consisting of 24 B2B account executives and 4 Branch Managers
Developed Excellence in Sales training course
Visited Branches weekly
Involved in all customer service and equipment issues
Monitored and reviewed P&L with Branch Managers monthly
Held weekly conference calls to review goals and sales results and one on one performance reviews with Branch Managers
Increased company’s sales by 20%
1994-2000 Snyder Communications Bethesda, Md
Regional Manager
Supervised 10 Branch Offices in the state of Texas and New Mexico
Visited Branch offices on a monthly basis
Pioneer in developing the “ Win Back” marketing project for AT&T
Recruited, hired, trained, coached and developed new and existing Branch Managers
Assigned sales goals for all Branches and monitored Quality Control
Held weekly conference calls to review sales progress
Reviewed sales results and P&L one on one with Branch Managers on a monthly basis
Worked independently and remotely out of home office
Increased sales volume by 25% thru the increase of sales force and additional locations
1992-1994 Service Merchandise McAllen, Tx
Jewelry Manager
Supervised 20 employees and 40 during peak times
Prepared weekly work schedules
Maintained daily merchandise inventories
Scheduled special events and sales merchandise tagging
Held weekly meetings to review sales results and one on one reviews
Trained, coached and developed all employees
Received Manager of the year award
Consistently surpassed sales goals by 20-30%
1987-1992 Gordon’s Jewelers Brownsville, Tx
Store Manager
Supervised 8 employees, 12 during peak times
Prepared weekly work schedules
Maintained daily merchandise inventories
Scheduled special events and sale merchandise tagging
Trained, coached and developed all employees
Held weekly meetings to review sales results and one on ones
Received a 1 ct. diamond and an all expense paid trip to Hawaii due to sales performance
Improved sales volume by 50%
Education
Additional Experience Graduate of McAllen High School McAllen, Tx
Insurance Agent and Sales Manager- 3 ½ years
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