SOCRATES AARON CONCEPCION
**** ******* ***** **********, ** 15235
Cell 412-***-****
******************@*****.***
PROFILE
• 17+ years of diverse business experience, including, sales, customer account management and financial analysis.
• Self-starter that enjoys new challenges and working under pressure.
• Quick learner with strong interpersonal and communication skills, as well as the ability to effectively analyze revenue trends in order to achieve goals.
• Currently seeking a rewarding and challenging position in Pittsburgh, PA.
• Fully bilingual in English and Spanish, with exceptional knowledge of the Latin American culture and current events.
EDUCATION
• Masters of Business Administration, Global Management
University of Phoenix, June 2004
• Metropolitan University of Puerto Rico, San Juan, Puerto Rico, 1998
Bachelor’s of Business Administration, specialization in Finance and Economics
PROFESSIONAL EXPERIENCE
Ricoh Business Solutions, Pittsburgh, PA (June 2010 - Present)
Account Executive
• Demonstrate track record of success selling
business-to-business Production Printing equipment, IT/Software Proactive Services and VOIP phone systems.
• Engage key executives and decision makers to identify
and develop customer business needs and promote how Ricoh
solutions create value for their organization.
• Prospect/cold call potential customers to grow business
opportunities.
• Manage complex sales cycles utilizing a consultative
solution selling approach.
• Ability to deal with objections, negotiate pricing, and
close sales in a timely fashion.
• Develop proposals outlining unique customer business
applications, pricing and implementation plans.
• Develop productive business relationships with existing
and new customers by contributing to the customer’s
productivity and profitability goals.
• Create and manage a short and long-term strategy to
understand the market and how best to position our products
and services.
Concepcion Realty LLC, Pittsburgh, PA (March 2006 – July 2012)
Property Manager/Investments Consultant
• Monitor a $2 million investment portfolio of commercial and residential real estate.
• Provide consulting services, including customized business analysis, financial structuring and tax planning to private investors.
• Perform contract negotiations, lease administration and rent collection of real estate properties.
• Oversee and coordinate the remodeling of real estate properties to achieve pre-determined financial goals.
• Recommend alternative strategies for buying, holding, selling or exchanging investment real estate.
Heinz North America, Pittsburgh, PA (August 2007 - December 2008)
Export Analyst
• Assured customer’s expectations are met by processing error free orders for customers and affiliates in Mexico, Israel and Iceland.
• Interpreted the credit worthiness of customers before shipment of product takes place.
• Assisted in the preparation of invoices for customers and affiliates to assure accurate billings.
• Verified the forecast of product availability and inventory tracking logistics.
• Communicated and confirmed with supply planners and warehouses the production dates of product.
• Analyzed customer and affiliate’s orders to determine the most optimal order quantity.
• Provided solutions to complex situations related to carriers and transportation arrangement.
• Prepared documentation for U.S .Customs, Certificates of Origin, and Certificates of Analysis and Quality.
Platinum Capital Group, Pittsburgh, PA (Feb 2005 - July 2007)
Global Financial Services Corporation, Pittsburgh, PA (July 2004 - Jan 2005),
Commercial and Residential Real Estate Lending Consultant
• Consistently met all monthly sales quotas by submitting and successfully negotiating loan products with customers.
• Named “Top Producer” of the month for seven months.
• Made phone calls to “leads” received from the Internet and successfully sold products to the new customer, while competing with other well known companies.
• Performed research and analysis of the current financial market to recommend the appropriate product to meet the specific needs of each customer.
• Negotiated effectively with customers on a case by case basis to ensure quality business transactions.
Citigroup Financial Services Corporation, San Juan, Puerto Rico
Investment Analyst September 2002 - June 2004
• Maintained profitable relationships with key customers in Argentina, Brazil, Paraguay and Venezuela.
• Responsible for the maintenance of accounts totaling $25 million.
• Prepared monthly performance statistics and MIS reports for management’s use.
• Performed cross-selling function for new banking and investment accounts.
• Assisted a team of brokers in the sales process of banking and investment products.
• Ensured compliance of regulatory requirements by assisting management in sales.
Citibank/Citigroup, San Juan, Puerto Rico
Credit Officer November 1995 - August 2002
• Analyzed financial data including credit reports and payment history for current and potential customers to determine their ongoing credit worthiness.
• Negotiated with customers who were considered high risk and determined the most efficient way to assure prompt payment from such customers.
• Decided the approval or denial of personal loans, credit cards and credit lines to be extended to already established and new customers.
• Monitored the financial details of customer accounts.
• Developed and presented management reports detailing customer account information.
• Received 5 elite special achievement awards while in this position.
OTHER PROFESSIONAL TRAINING & LICENSES
• Yellow Belt Six Sigma certification
• Commonwealth of Pennsylvania Federal EIN#264438413
• City of Pittsburgh licensed General Contractor#BL005710
• Products, Solutions and Sales Tools
• Professional Sales Essentials
• Know Your Customer Policies & Procedures
• Basic Business Foundations
• International Monetary Transactions
• Real Estate Vertical Market
• Selling Information Technology
• @Remote embedded/ Appliance Device Sales Certificate
• Imaging Certified
• U.S. Communities Contracts Training
• Image Management Certification
• Meter Automation training
• Element of success
SPECIAL ACHIEVEMENTS/ AWARDS
• Ricoh Americas Corporation Exceeded Quota Achievement award 2012 ( received four times)
• Ricoh Americas Corporation Top salesman award, 2010-2011( received five times)
• Ricoh Americas Corporation, Ranked 2nd out of 274 Stack Ranking Less than 1 year tenure
• Platinum Capital Group Top producer, 2006-2007 (received seven times)
• Citibank Quality Performance Sales Award, 2001-2003 (received four times)
• Citigroup Quality Excellent Award, 2000 (awarded annually by Chairman to a very elite number of employees)