Area Operations Manager/Security Administrative Assistant
Resume:
Amanda J. Anderson
Clarkesville GA 30523
Cell 706-***-****
Professional with a proven record/history of accomplishments obtained during a progressive career leading and managing people/processes to improve productivity and profitability. Self-motivated team player with strong communication skills, which led to the successful accomplishment of the following objectives:
*Physical Security *Computer Proficiency
*Policies/Procedures *Fraud Investigations
*Sales/Operations *Training
Employment History
Community Bank and Trust, Cornelia GA
Area Operations Manager/Security Adminstrative Asst. July 2008-Present
• Support 36 branch bank locations as the subject matter expert in policies and procedures and assisted with problem resolution.
• Train employees on Operational policies and procedures that improve the efficiencies, internal controls and customer service of the branch banks.
• Assist in managing the opening/closing of branch bank offices
• Responsible for internal security matters.
• Communicate and implement procedural changes to the branch banks.
• Assist in external fraud investigations.
Teller Supervisor/Assistant Branch Manager April 2006-July 2008
• Vault Custodian-responsible for ordering, shipping and managing cash levels.
• Coached and developed tellers to ensure compliance with policy and procedures.
• Tracked and cleared teller outages.
• Processed transactions efficiently and accurately.
• Identified cross-sell opportunities and referred them to platform for follow up.
• Provided service support for internal and external customers in the branch bank.
• Cross-trained to support platform when necessary
Teller Supervisor May 2001-March 2004
• Vault Custodian-responsible for ordering, shipping and managing cash levels.
• Coached and developed tellers to ensure compliance with policy and procedures.
• Tracked and cleared teller outages.
• Processed transactions efficiently and accurately.
• Identified cross-sell opportunities and referred them to platform for follow up.
• Provided service support for internal and external customers in the branch bank.
• Provided support to platform as a full service In-store branch operator
• Staffing schedules
Traditions Bank, Cornelia GA
Teller Supervisor March 2004-April 06
• Vault Custodian-responsible for ordering, shipping and managing cash levels.
• Coached and developed tellers to ensure compliance with policy and procedures.
• Tracked and cleared teller outages.
• Processed transactions efficiently and accurately.
• Identified cross-sell opportunities and referred them to platform for follow up.
• Provided service support for internal and external customers in the branch bank.
• Cross-trained to support platform when necessary
Special Skills
• Operating System- Microsoft Windows
• Word Processing-Microsoft Word
• Graphics- Microsoft Power Point
• Spreadsheet- Microsoft Excel
• Electronic Mail, Calendar- Microsoft Outlook
• Excellent organizational and interpersonal skills.
References
• Furnished upon request
Contact this candidate