Customer Service Human Resources

Benjamin Schrafft email: **********@*******.**.***

*** ******** ****, ********** ** 30004

404-***-****

Career Objective

Graduate with a Marketing degree, specializing in international marketing, with a genuine talent for being able to analyze and interpret statistical data for marketing and communication strategies. Organized, enthusiastic with proven ability to communicate and problem-solve. Seeking an opportunity in marketing and sales.

Education

Bachelor of Marketing, December, 2011, University of Alabama, Tuscaloosa

Member of Pi Kappa Alpha Fraternity

Professional Skills

- EXCEPTIONAL CUSTOMER SERVICE: Strong communication skills with an inherent ability to understand customer needs. Gained interviewing experience through working job fairs during internship at Premiere Global Services

- ADAPTABLE TO NEW TECHNOLOGY: Proficient in Microsoft Office, including Word, Excel, and PowerPoint, and am able to operate major office equipment as a result of internship experience at Premiere Global Services.

- INDEPENDENT AND TEAM PLAYER: Enjoy collaborating with colleagues, clients and customers, as well as completing tasks independently. Eager to motivate and inspire others to deliver their best. Gained team experience through being a member and leader of the fraternity community.

- ORGANIZED AND MOTIVATED: Skilled in maintaining order through challenges. Able to multi-task long and short-term priorities and projects to generate desired results. Learned leadership skills through community and work involvement.

Professional Service

- June-August, 2011, Golf Services, Alabama Discount Golf, Tuscaloosa, AL.

- February-August, 2010, Innisfree Bar & Grill, Tuscaloosa, Alabama

- April-August, 2009, Gallette’s Bar, Tuscaloosa, Alabama

- May-August, 2008, Internship, Premiere Global Services, Atlanta, Georgia. Premiere is an international web, audio, video and event conferencing solutions company. Job rotation activities included Sales, Marketing and Human Resources.

- May–August, 2007, Golf Services, Country Club of Roswell, Roswell, Georgia

- May-August, 2005, Golf Services, Rivermont Country Club. Roswell, Georgia

Activity and Interests

Member of SGA (Student Government Association)

Member of Pi Kappa Alpha Fraternity, 4 years

Sports Chairman

Captain, 2010 Intramural Football & Softball teams

Co-Captain 2009 Intramural football, basketball & softball teams

Fraternity recruitment of potential members; Outrigger

Captain and starting Quarterback at AAAAA Centennial High School, Alpharetta, Georgia

Hobbies: Music, sports, games, boating, fishing, skiing, golf, reading

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