Sales Representative

Mr Mark Richard Cleland

*** ************ ****, *******, ** Antrim, BT28 1JZ

Mobile : (004*-****-**** 27

Email: *********@*****.***

• I Have experience with preparation of budgets, audit planning documentation and audit findings reports.

• I have worked in a sales role establishing and maintaining continued sales figures.

• I have experience in public relations, advertising, sales, operations, financial management, strategic planning and human resources.

• I have led a team of people implementing many cost saving strategies.

• I have gained and demonstrated valuable negotiation skills.

• I have recently attended two further education courses.

1. Knowledge to Action (Greg Secker) – Traders University

2. Digital Marketing Institute - 12 Week Part Time Diploma in Digital & Online Marketing

EXPERIENCE

Director - Graham & Heslip Ltd – August 2008 - January 2011 – Belfast

• Increased manufacturing efficiencies on the production floor improving sales output from £170,000 to £210,000 per week, which equates 20% efficiency gains.

• BS EN ISO 9001:2000 is a Quality Management System which is widely recognised, I was responsible for getting the company through the audit of these management guidelines. As a result of the audit of the management systems I had to re-write many parts of the procedural manual of the business and clearly communicate these changes to the entire company which consisted of 115 staff.

• Negotiations with purchasing, this led to a £100,000 projected savings over a 12 month period.

• Suggested cost restructuring to ensure profitability.

• Human resource management including conducting disciplinary procedures.

Recruitment Consultant - Hays Recruitment PLC - December 07 - July 08 Dublin

• Developing business with existing clients for new and active jobs and also marketing to gain new clients.

• Advertising job positions on all of the main internet websites.

• Search through the company database for relevant candidates.

• Screen CV’s for potential candidates, telephone interview relevant candidates and conduct face to face interviews with candidates to ensure that they are fully prepared for job interviews.

• Market candidates and place them into job vacancies.

• Arrange interviews, liaising with the candidate and client to ensure both parties are fully informed throughout.

• Finalising and handing the negotiation process once an offer has been made.

Purchasing Manager - Graham & Heslip Ltd - June 2006 - December 2007 – Belfast

• Involved in the strategic planning at board level culminating in the acquisition of a large competitor.

• While working as purchasing manager, I was frequently confronted with the need to research, analyse, interpret and negotiate with a variety of different suppliers. I was responsible for all purchases made by the company which exceeded £2,850,000.

• Following strategies that I presented to the Managing Director, the company enjoyed a cost saving over a twelve month period amounting to over £800,000.

• I led a team of six people who were directly accountable for the purchasing function and ledger of the business.

• I was responsible for maintaining stock levels by regular processing and organisation of stock to maximize efficiency and reduce obsolete stock.

Sales Representative - Graham & Heslip Ltd - June 2005 - June 2006 - Belfast

• Following a new sales strategy I was in charge of attracting new business to the company. This resulted in growth of new business by £600,000

• Developed innovative ideas to expand the production range for clients.

• Established new business and then handed the account on to a senior sales representative.

• Initiated and developed web sales.

• Worked to a budget and targets set by management.

Sales Support - Graham & Heslip Ltd - August 2004 - June 2005 – Belfast (Part Time)

• Worked closely with customers to ensure excellent level of customer service and support was maintained at all times.

• Liaising with sales representatives and customers via telephone, email and face to face communication.

• Meeting potential clients with sales representatives to make a joint proposal with the aim of winning new business.

• Developed extensive interpersonal and team skills by responding to customer requirements and working as a part of a team.

EDUCATION

University of Jordanstown-

September 2002-June 2005- Business Studies (2.1)

Wallace High School, Lisburn-

1995-2002- A Levels- Business studies (B), Politics (B), Economics (B). GCSE’s- 1A, 5Bs, 2Cs

PERSONAL DETAILS

Date of Birth: 09/04/1984

Driving Licence: Full / Clean

Marital Status: Single

REFERENCES- Available upon request

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