LeCorry M. Webb
Dallas, TX 75240
Objective: I am looking for a company with a vision that produces strength, desire will power and treat all employees with a sense of security and pride.
EMPLOYMENT
01/06 - Present United Health Care, Plano TX
Intake Representative
Primary responsibility was to assist our members with authorizations for any medical procedures that them along with family members would be receiving. Also explaining to the member and medical staff how there medical insurance benefits worked .
08/05 - 01/06 Magellan Behavioral Health, Richardson, TX
Customer Care Associates
I provided frontline service to Magellan’s members and providers about our program and policies and procedures. My responsibities also include answering incoming calls on eligibility, benefits, claims and authorizations of service from the providers. I also will intake documentation in the appropriate systems.
09/03 - 05/05 Medco Health, Irving TX
Customer Service Representative/CDP
Responsible for helping those members whose medication requires special authoration. Worked close with the doctor’s office. To ensure that the members receive their medication in a timely matter. Preparing the paper work that is needed to begin this process.
04/02 - 09/03 Chestnut Square Midwest City, OK
Leasing Agent
Responsible for handling multi-phone line as well with greeting future residents. Showing and leasing apartments. Preparing detail unit, Days vacant, and Ex-tenant reports.
11/99 - 06/00 Banc First, OKC, OK
Credit File Clerk
I filed, retrieve bank records and customer credit reports. Responsible for processing paper work and enter data for credit reports. Scanned reports a well as answer multi- phone lines. Performed general office work faxing, Xerox, and completing our office e-mail request from loan officers.
EDUCATION
05/99 Metro Tech Vocational School, OKC, OK
Computer Tech I & II Certification