Office Specialist Sr.
Resume:
CAREER SUMMARY
Over the past seventeen years my responsibilities have increased with each new position I have moved into in the administrative and coordinating fields. Recently I relocated from Ohio to Arizona. I accepted a position with Arizona State University where I took on a new type of administrative role within the academic administrative field as an Office Specialist for the Center for Advancing Business through Information Technology (CABIT), then moving into the position of Office Specialist Sr. for the Department of Information Systems within the W. P. Carey School of Business at ASU.
BUSINESS EXPERIENCE
PRESENT EMPLOYMENT
ARIZONA STATE UNIVERSITY
W. P. Carey School of Business
P. O. Box 874604
Tempe AZ 85287-4606
June 2006 - April 2007
Office Specialist - Center for Advancing Business through Information Technology (CABIT)
April 2007 - Present
Office Specialist Sr. - Department of Information Systems
Responsible for:
• Assisting Department Manager in all aspects of administrative functions within the department as well as assisting Student Services Specialist and Graduate Program Manager, 21 faculty members and 11 Ph.D. Students.
• Overseeing of front office and four part-time student workers.
• Updating of department files.
• Ordering and maintaining office supplies.
• Make maintenance calls on all office equipment.
• Keep backup binders for department financial accounts.
• Reconciling of monthly purchasing card statement.
• Ordering of faculty textbooks, course packs and desk copies.
• Reserving conference rooms and classrooms for faculty.
• Reserving parking for guests and visitors; upkeep of parking log.
• Reserving hotel accommodations for visitors.
• Record keeping and ordering of keys for all offices of staff and faculty in department.
• Arrange catering and acquiring all necessary items for department events.
• Work in Outlook, Microsoft Word, Excel, Power Points and Oasis People Soft.
• Assist in anyway needed to maintain a well run department.
• Interact with all levels of staff and faculty.
ASU References
CABIT - Center Coordinator: Katy Gilbert work phone: 602-***-**** *******.*******@************.***
IS Dept. - Assistant Director: Angelina Saric (Current Manager) work phone: 480-***-****
*****.*****@***.***
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PAST EMPLOYMENT HISTORY
01/04/90 - 1/19/06 16 years)
The National Board of Boiler and Pressure Vessel Inspectors
1055 Crupper Ave. Columbus OH 43229-1183
Job Titles Held
Microfilm/Filing Associate I
Microfilm/Filing Associate II
Lead Associate
Document Retention Coordinator
Responsible for:
• Oversaw staff of eight employees – consisting of two separate departments within the Data Reports Department - Reviewing / Scanning Dept. and Order Dept.
• Liaison between the two areas and Data Report Manager, working closely with manager daily.
• Oversaw the workload in both departments, delegate projects, involved in customer service, meeting dept. deadlines, research, problem solving both work related and dealing with personal relations of the staff, data entry, correspondence via phone, e-mail, letter writing to our customers; writing and updating of dept. procedures; testing in development of EDT (electronic data transfer) system, retention of millions of documents making it possible to locate and reproduce within minutes, archived and stored in four different types of mediums - physical files, electronic files, microfilm, scanned into system linking the mediums to each company and documenting company history.
• Made all service calls on dept. equipment, ordering of dept. equipment supplies; researched and participated in selection of new department equipment purchases.
• Involved in the writing and presenting of staff performance appraisals.
• Participated in the interviewing process, selection of new hires and trained new hires.
• Member of the company Disaster Recovery Team – on call as a first responder after disaster to get business up and running again.
• Duties changed with each new day to meet the requirements of the depts. needs in accomplishing our goals.
• Familiar with all usual office equipment, worked in Microsoft Word and Access - industry specific.
• Interacted with all levels of staff.
National Board References
National Board Employment References (letters of recommendation available upon request)
Data Reports Manager: Nikki Estep 614-***-**** ext 215 ******@*************.***
Controller: Marsha Harvey 614-***-**** *******@*************.***
Skills
Friendly, dependable, confidential: organized, ability to multi-task, customer service experience, self-starter; independent, problem solving skills, researching skills; set goals and meet goals in a timely manner, cooperative team player, good verbal and written communication skills.
Education
Graduated High School; industry specific computer experience, years of office/customer service/coodinating and supervisory experience.
Volunteer Work
Formerly volunteered with Ohio Pug Rescue; Columbus Children’s Hospital Twig Group - Hostess for Parade of Homes; Fresh Start Women’s Foundation AZ.
Personal References
Susan Blair-Mather 614-***-****
Rhonda McGeath 740-***-****
DeAnna Mazik 614-***-****
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